Job Details2024-03-21T07:32:00+00:00

Req ID: 2116
Data Science and Analytics

Director Data Science

Location: Austin, TX

Category: Data Science and Analytics

Job ID: 2116

At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.

Director Data Science at Realtor.com (View all jobs) 

Location: Austin, TX 

We have the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

The Role: Realtor.com is a two-sided platform helping match the consumers on our site and apps to our paying customers.  The Customer Data Science & Analytics team at Realtor.com provides trusted data and insights to optimize every aspect of our customer experience.  This role will lead teams of data analysts and data scientists supporting our B2B marketing and Sales organizations. This is a key role, reporting directly to the VP, Customer Data Science & Analytics, that will have significant input with executives to drive key decisions to optimize the acquisition and retention of our customer base.

What you’ll do:

  • Lead and mentor the B2B Marketing and Sales Data Science & Analytics functions, providing strategic direction, fostering a culture of collaboration and innovation, establishing the frameworks for managing and executing work, and directing the activities of the teams.
  • Partner with executive stakeholders to develop a comprehensive data science and analytics strategy that aligns with B2B Marketing and Sales initiatives and goals
  • Provide thought leadership on analytic techniques, statistical learning techniques, and data visualization techniques to enhance the service offerings of the team
  • Closely collaborate across the Customer Data Science & Analytics organization to ensure broad adoption of data science and analytics initiatives to drive value across the entire customer business.

How we work

We balance creativity and innovation on a foundation of in-person collaboration. You would be the face of talent development on-site in our office. 

What you’ll bring:

  • Bachelor’s Degree in a business-related or quantitative field 
  • 10+ years of professional experience in data science and analytics, 5+ years experience managing people.
  • Experience leading teams that have delivered analytic service offerings that repeatedly drive key business decisions.
  • SQL fluency with preferred experience using a scripting language like Python or R.
  • Experience with senior executive stakeholder management and communicating data science & analytic findings to senior stakeholders
  • Proven experience supporting B2B marketing and/or Sales organizations

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

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Total rewards

Benefits that fit your life

Your well-being matters to us, and we want you to live your best life. These are just some of the ways we can help keep you and your family safe, healthy, and happy.

Two men sitting on couch at home caring for a small child sitting between them
Two men sitting on couch at home caring for a small child sitting between them
Good health is all about making good choices and having the right health options throughout your life. To help you, we provide:

  • Flexible medical, vision, and dental insurance
  • Reproductive care (most locations)
  • Access to fertility and family-building services (most locations)
  • Gender-affirming coverage, so you can feel and be your truest self
  • Access to an inclusive, integrated virtual healthcare navigation program (most locations)
  • Autism programs to support you and your family (most locations).
  • Telemedicine services (most locations).
Your emotional well-being is just as important as your physical health. As Realtor.com, you’ll be seen, heard, valued, and cared for in many ways.

  • Employee Assistance Program, including work/life counseling and guidance, legal services, and financial services
  • Generous paid time off (sick time, vacation time, and various leave programs) to meet your unique needs
  • Phone and video counseling services to support your emotional health
  • Mental health support for children ages 18 months to 17 years (most locations)
  • Access to a mindfulness app to support your emotional well-being
It’s no secret that financial peace of mind greatly contributes to your overall health and well-being. We can help enhance your financial security—now and into the future.

  • 401(k) with 3.5% employer match (3% in Canada)
  • Accidental death and disability insurance
  • Tuition reimbursement to support career-related studies
  • Debt management support through online tools, education, and expert help
We give you the space and support you need so you can be present for your family during major life events, like birth, illness, or injury. You’ll have the resources, time, and flexibility to take care of things when life happens.

  • Exceptional paid parental leave to help you welcome your newest family addition
  • Lactation support services for new parents (most locations)
  • Backup child and adult care (most locations)
  • A parenting app featuring child development tracking, parenting tips, and a supportive community of anonymous parents and caregivers (most locations)
  • Access to a healthcare concierge service that supports families with any complex, chronic, or ongoing care needs (most locations)
Little things can make a big difference. We provide access to discounted goods, services, and events that can elevate so many areas of your life.

  • Free DoorDash DashPass with $0 delivery fees
  • Wellness360 Program that helps you learn about and engage with your own well-being through fun health challenges and activities
  • Discounted auto and home insurance
  • Identity theft protection
  • An Adoption Assistance Program to help financially support your family’s growth
  • Charity matching, so you can give back to the causes that mean the most to you
  • Personalized expert college coach support as you and your family navigate the college admissions process (most locations)
  • Pet Insurance to help keep your best pal healthy (most locations)

Testimonials

We’ve got people talking

Close-up of Realtor.com employee Meek smiling

“ Realtor.com has been extremely supportive of my career aspirations. I started as a Customer Success Representative and am now a Senior Manager within the Customer Care organization. ”

Meek

Consumer Experience and Customer Care

Close-up of Realtor.com employee Meek smiling
Close-up of Realtor.com employee Joyce smiling

“ Throughout my career at Realtor.com, I’ve had the pleasure of working with many amazing managers and tech leads. They’ve helped foster my growth and encouraged me to get out of my comfort zone to take on exciting new challenges. ”

Joyce

Technology

Close-up of Realtor.com employee Joyce smiling
Close-up of Realtor.com employee Tricia smiling

“ As a single mother of two amazing and active kids, our work-life balance allows me to have. Rewarding life, not just a rewarding career. ”

Tricia

Sales and Revenue

Close-up of Realtor.com employee Tricia smiling
Close-up of Realtor.com employee O'Shea smiling

“ The culture that’s embodied by everyone I’ve come across at Realtor is world-class. Our values aren’t just embodied by leadership, but y everyone throughout the organization. ”

O’Shea

Technology

Close-up of Realtor.com employee O'Shea smiling
Close-up of Realtor.com employee Gus smiling

“ If you want to understand what 2030 will look like, come to Realtor.com. We’re groundbreaking right now, so you can be part of that. ”

Gus

Technology

Close-up of Realtor.com employee Gus smiling
Close-up of Realtor.com employee Meek smiling

“ Realtor.com has been extremely supportive of my career aspirations. I started as a Customer Success Representative and am now a Senior Manager within the Customer Care organization. ”

Meek

Consumer Experience and Customer Care

Close-up of Realtor.com employee Meek smiling
Close-up of Realtor.com employee Tricia smiling

“ As a single mother of two amazing and active kids, our work-life balance allows me to have. Rewarding life, not just a rewarding career. ”

Tricia

Sales and Revenue

Close-up of Realtor.com employee Tricia smiling
Close-up of Realtor.com employee Gina smiling

” The biggest impact I get to make in my daily work is through mentorship and coaching. Giving leaders the tools they need and helping them think critically through an issue while also giving them the space to learn, make mistakes, and develop into strong professionals is what my role is all about. “

Gina

Senior Manager of Consumer Experience

Close-up of Realtor.com employee Gina smiling
Close-up of Realtor.com employee O'Shea smiling

“ The culture that’s embodied by everyone I’ve come across at Realtor is world-class. Our values aren’t just embodied by leadership, but y everyone throughout the organization. ”

O’Shea

Technology

Close-up of Realtor.com employee O'Shea smiling
Close-up of Realtor.com employee Jenai smiling

“ I really do work with some of the most talented and dedicated people in the industry. I also feel like I get to have a real impact on people’s lives. Everyone deserves a home, and in the work we do here, I get to have an impact on helping people find their way home. And I get to do what I love to make that impact. ”

Jen

Sr. Product Designer

Close-up of Realtor.com employee Jenai smiling
Close-up of Realtor.com employee Sara smiling

“ Realtor.com is in a unique position to make the real estate industry more equitable and sustainable. I am motivated to help make a positive impact and to empower others to do the same. ”

Sara

Lead Product Manager

Close-up of Realtor.com employee Sara smiling
Close-up of Realtor.com employee Marisa smiling

“ I’m passionate about helping our designers grow in their careers, and I’m excited to coach them and create opportunities for them to further their skills. It’s our job to solve complex problems and deliver work with the highest level of craft. The best way for us to do that is to keep learning and growing. ”

Marisa

Sr. Director of Product Design

Close-up of Realtor.com employee Marisa smiling
Close-up of Realtor.com employee Taqi smiling

“ The most meaningful part of my internship has been the connections I made through the emerging talent sessions, lunch breaks, office hours, and the entire journey of getting my project completed. Each of my days was filled with close collaboration with different people from several different teams, which was a very fulfilling experience. ”

Taqi H.

Close-up of Realtor.com employee Taqi smiling
Close-up of Realtor.com employee Sarah smiling

“ Definitely consider interning at Realtor.com! The company culture is warm, welcoming, and nurturing. You will feel valued and respected, no matter your position. ”

Sarah S.

Close-up of Realtor.com employee Sarah smiling
Close-up of Realtor.com employee Isabella smiling

“ During my time as a marketing intern, Realtor.com has allowed me to pursue my passions in a professional setting while being immersed in a friendly and collaborative work environment. ”

Isabella K.

Close-up of Realtor.com employee Isabella smiling

Our values

What we do is defined by the way we do it

At Realtor.com, we’re united by a set of beliefs that inform and inspire every action we take, and every interaction we make.

People are our foundation

We strive to deliver a culture built on integrity, trust, and respect, where employees feel completely at home. We value open, transparent communication and diversity of every kind. We aspire to create a place where the best talent can do the best work of their career.

Consumers are our north star

We give buyers, owners, sellers, and renters our “all.” Our focus on consumers results in success for our agent, broker, lender, and other customers. We fulfill our purpose by delivering a customized experience that is simple, frictionless, and enjoyable—the kind people want to come back to time and time again.

Build, reconstruct, build better

We’re data-driven decision-makers who deliver, fail fast, learn quickly, and iterate rapidly. We foster an environment where it’s safe to try new things and question the status quo. Our appetite to deliver the best has no end.

We own it

We have a bias for action and reward performance. We don’t always agree, but we always commit. We believe in teamwork and holding ourselves and one another accountable.

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