Description 

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business. 

When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with. 

Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world.       #LI-Hybrid

Team Overview

The Manager, Project Management Office, will report to the Director, Enterprise Orchestration & Project Management, and will manage a team of Project Managers leading transformation initiatives across the organization.

To be successful in this role, the leader will need strong resource management and planning skills in order to oversee the successful delivery of projects across the organization. This role will be expected to model EDC’s Leading with Impact dimensions by developing talent within their team, fostering open communication and empowering teams to exchange ideas and knowledge, communicating a clear vision for the team and framing their role in the broader organizational strategy, and effectively leading change. This role is ideal for a candidate who thrives in a fast-paced environment managing multiple organizational priorities. 

Key Responsibilities

• Directs Work: Provides direction, delegating, and removing obstacles to get work done. For example, fosters a culture of empowerment and accountability; emphasizes the need to give major responsibilities to team members at each level. Gives others needed information, authority, and support to optimize organizational performance.
• Performance Management: Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives.
• Organizational Capability Building: Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.
• Resource Management: Allocate resources effectively across projects, ensuring optimal utilization and balancing workloads. 
• Risk Management: Identify, manage, assess, escalate and assist with mitigation of risks, issues, dependencies, and constraints. Develop and implement solutions as needed.
• Communication: Consolidate and align information for key stakeholders, ensuring accurate and relevant updates.

Additional Responsibilities:

• Plan for quarterly targets and update plans to align with actual work states.
• Connect regularly with initiative leads for updates and consolidate work progress.
• Manage project review processes and provide stakeholders with key recommendations.
• Implement innovation processes to ensure continuous improvements.
• Provide documentation and training for successful transition to business as usual.

Screening Criteria

• Undergraduate degree in Commerce, Business Administration, Project Management, or a related field
• Minimum 10 years of experience in project management, including a minimum of 3 years in a supervisory role.
• Strong leadership and team management skills
• Advanced written and verbal communication skills
• Understanding of Agile Framework and project management principles and practices.
• Bilingual in both official languages (English and French)

Assets

• Scrum Master and/or PM certification (e.g. PMP, PMI-ACP, CSM, DASSM)
• Proficiency in project management tools (e.g. AzureDevOps, AgilePlace, Planview Roadmaps, Excel, PowerPoint, SharePoint, MS Teams).