WI3646697

1

Bachelor's Degree

Bachelors Degree

Unspecified

40

JOB REQUIREMENTS: The Technical Service Engineer will provide product
testing and support to our Technical Service Department across North
America. Responsible for assigned projects including benchmarking, new
product development, competitive product evaluations and physical lab
testing. The Technical Service Engineer will assist the Technical
Service team with customer complaint resolution testing and validations
and assist with customer calls and inquires. Key Activities Laboratory
Testing - 70% Respond to assigned test requests in Clarity system via
written reports Assists Research and Development (R&D) and Technical
Services (TS) in product trials via documentation and reporting.
Collaborate with R&D on testing of field samples and new product
development application needs Benchmarking: hands on evaluation work of
Bostik products versus competition Preparation of samples for laboratory
testing Use team-oriented problem solving to help identify and solve
product issues Maintain applications lab in a safe and orderly manner
Practice and enforce safe work habits in accordance with OSHA and EPA
guidelines and Bostik specific Employee Health and Safety (EHS)
expectations. Technical Writing - 20% Organizes and analyzes data to
explain conclusions and outcomes internally. Technical writing - letters
and reports Technical Phone Support - 10% Complaint resolution through
Salesforce.com in conjunction with Technical Service Representative and
Sales Qualifications/ Education Required Bachelor of Science in Material
Sciences, Chemistry, Construction Materials, or related technical field
3-5 years of experience, flooring/construction trades field preferred
Strong technical writing and computer skills Accuracy and attention to
detail Proficient with MS Office Excellent communication both verbally
and in writing in order to effectively communicate project results to
collaborative team Arkema Inc. provides equal employment opportunities
(EEO) to all employees and applicants for employment without regard to
race, color, religion, sex, national origin, age, disability or
genetics. In addition to federal law requirements, Arkema Inc. complies
with applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/E61B479FD655453D