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RECEPTIONIST - UROLOGY Job in Canton, Ohio US
RECEPTIONIST - UROLOGY
Aultman Health Foundation
-
Canton, OH
Posted:
4/5/2024
- Expires:
7/4/2024
Job ID: 272015775
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Job Description
Req# 28690
Aultman Health Foundation, CANTON, OH
AULTMAN HOSPITAL
Aultman Health Foundation
Full Time, Day Shift, 8:30AM - 5:00PM
Canton Urology is a single-specialty group that specializes in the diagnosis and treatment of male and female urogenital conditions. Our physicians are board-certified by the American Board of Urology. They perform all general urologic office and surgical procedures, as well as the newest advances in minimally invasive prostate, stone, laparoscopic and robotic surgeries.
PURPOSE OF POSITION:
The primary purpose of the Receptionist Clerk is to answer incoming calls to the main phone lines and to perform clerical duties. Duties include but are not limited to: answering phones, scheduling and rescheduling appointments, directing calls to the appropriate personnel, process incoming mail, scanning records, utilizing fax press, interface and EPHI, releasing medical records. Other duties as necessary or assigned
WORKING CONDITIONS:
Normally works 8 hours per day, Monday through Friday with a scheduled lunch every day with varied start/end times
May require paid overtime before and/or after normal working hours.
Works in well-lighted and well-ventilated office.
Expected to adhere to general office policy.
Subject to blood and body fluids exposure.
Subject to frequent interruption.
QUALIFICATIONS:
Must be a high school graduate.
The primary purpose is to provide clerical support to the providers and management
Must have general computer knowledge.
Electronic Medical Record knowledge preferred but not required
Must have basic typing skills.
Must have good health as demonstrated by infrequent absenteeism.
Must have ability to communicate well with a variety of patients in mature, courteous, and professional manner.
Must be able to function independently and accurately with frequent interruptions.
Ability to work efficiently and accurately under conditions of high stress.
TASKS:
Answers phones in a pleasant professional manner.
Accurately receives and sends messages to appropriate staff and/or providers
Accurately scans medical records into patient charts
Accurately faxing of patient documents
Completes items in fax press and interface
Willingness to cross train to other areas within the office with the following duties:
Verifies demographic, referring physician and insurance information over the telephone or in person.
Correctly identifies insurances that need precertification or authorization and ensure that it is obtained.
Must verify correct amount of cash in drawer upon opening and close out cash drawer in evening.
Must correctly schedule tests at appropriate site.
Must notify appropriate staff when supplies are low for recording
Must maintain cash logs, deposits, post charges, collect and post co-pays, and perform other daily financial processes (see money handling)
Make sure appropriate electronic forms are completed.
Monitor waiting room for supplies and neatness.
Make follow up appointments/ schedule necessary tests
May be asked to make patient appointment reminders and monitor appointment confirmation queue
Inspects patient's medical record prior to visit to ensure completeness as well as making sure the results of tests are available.
Maintaining provider schedules accurately and completely
Retrieving and returning all voicemail calls within the same business day
Scheduling of all new incoming referrals
Scanning consult cards and necessary information to MSO
Other duties as assigned by Department Manager or Clinical Lead.
Aultman Health Foundation is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability. We recognize that diversity and inclusion is a driving force in the success of our company. Aultman is an Equal Opportunity Employer that will make reasonable accommodation to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. To request an accommodation, please email our Human Resources department at
hr@aultman.com
, or call 330-363-5415 for further assistance.
See all jobs from this company
Job Summary
Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
78883397
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®
Recommended WorkKeys®:
Applied Math: 5
Graphic Literacy: 4
Workplace Documentation: N/A