Office Administrator

Office Administratorwe need outstanding people to represent our company and interact with our clients and caregivers

• presenting Griswold as "the best home care" acting as a liaison between clients, referral sources and our agency
• scheduling and coordinating care for our clients as well as providing support for our caregivers
• recruiting and orienting staff
• help in developing client care plans
• maintaing client confidentiality and quality care
• listening to clients' concerns as well as staff concerns
• Making cold calls, develop leads, introduce potential leads while promoting the agency through communicating the value of our services and always presenting a positive image in the community
• Always be an information resource for clients, caregivers and referral sources
• conduct telephone intakes
• support office with scheduling, marketing, interviewing and administrative duties
• perform initial home visits with new or potential clients to explain services
• execute follow-up home visits with existing clients
• on call rotation

• should exhibit strong communication skills and be able to communicate clearly and concisely in both verbal and written form, fluent in English, articulate
• should be able to work with individuals of varying backgrounds toward a common gola for the betterment of the client
• high school or advanced education are encouraged
• there will be on the job training
• must be comfortable with working and inputting into computer
• preferred individual who has undersanding of general care techniques and the home care industry in general
• strong organizaional skills
• good time management skills
• detail oriented
• Valid drivers license, reliable transportation, and auto insurance
• nurturing ability (Caring, empathetic and compassionate)
• creative problem solving skills
• prefer some sales background