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Technical Account Manager
Date Posted: 05/05/2024
Job #: 3078671
Location: Denver
Our Company
Changing the world through digital experiences is what Adobe's all about. We
give everyone-from emerging artists to global brands-everything they need to
design and deliver exceptional digital experiences! We're passionate about
empowering people to create beautiful and powerful images, videos, and
apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating
exceptional employee experiences where everyone is respected and has access to
equal opportunity. We realize that new ideas can come from everywhere in the
organization, and we know the next big idea could be yours!
The Technical Account Manager (TAM) is within our Digital Media support
delivery team providing services to customers who have purchased an Elite
Adobe Support Plan. The TAM is assigned to one or more of our largest and most
strategic customers. The TAM demonstrates a balance of deep and broad
technical abilities along with outstanding customer service and account
management skills. As the primary post-implementation technical contact for
the customer, they are their Adobe customer services advocate, drive their
technical success, and they focus on providing proactive services that
improve customer operational health with Adobe solutions.What you'll Do
Develop engaging relationships across the customer's organization
Tactfully, confidently and professionally communicate with others at all
levels, especially in complex, emotionally charged situations, bringing
...
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