JOB REQUIREMENTS: Why Work at Rehlko We have met today\'s energy needs
while planning for tomorrow\'s for over 100 years. Beginning with the
first modern generator, the Rehlko Automatic Power & Light, launched in
1920, Rehlko has been an innovative leader in energy resilience. Our
product range includes engines, generators, power conversion, UPS
systems, EV components and electrification solutions, microgrid controls
and management, clean energy solutions, and much more that serve a broad
spectrum of OEM, residential, industrial, and commercial customers. Our
priorities are global: the stability from steady energy sources and
reliable back-ups. The power to be able to harness energy, and the
freedom of not being dependent on an aging centralized grid. The
confidence that clean energy solutions offer when it comes to a
sustainable world, and the commitment to keep innovating towards greater
impact. Why You Will Love this Job: As a Service Training Specialist -
Training Coordination at Rehlko, the individual in this role will be
responsible for overseeing the logistics, scheduling, and execution of
both in-person and virtual training programs. They will act as the
primary point of contact for all training inquiries, ensuring seamless
registration, troubleshooting LMS issues, and managing payment
processes. Additionally, they will develop and maintain training content
in collaboration with subject matter experts, administer the Learning
Management System (LMS), and generate reports to track training
effectiveness. This role also involves marketing and communication
efforts to promote training programs, stakeholder collaboration across
departments, and resource management to enhance training capabilities.
Specific Responsibilities: Key Competencies: \* Strong attention to
detail and organizational skills. \* Ability to work collaboratively
with cross-functional teams. \* Analytical mindset and ability to use
data to drive decisions. \* Excellent verbal and written communication
skills. Training Logistics and Coordination (50%): \* Lead scheduling,
coordination, and logistics for all instructor led and virtual training
events, ensuring seamless execution. \* Respond to internal and external
inquiries regarding training programs, assisting with course
registration and troubleshooting LMS issues. Primary point of contact
for all training inquiries. \* Manage payment processes, including
e-commerce transactions, invoicing, purchase orders, and customer
account updates. \* Lead all training program marketing and
communication activities, including the development of training flyers
and mass communications to internal and external stakeholders. Content
Development and Maintenance (10%): \* Develop, maintain, and tailor
training content for factory school and live training programs, ensuring
alignment with technical documentation and business needs. \*
Collaborate with subject matter experts and field specialists to ensure
training materials are up-to-date and effective. \* Execute specialized
training programs based on customer and technician needs, incorporating
survey insights and data analysis. LMS Administration and Reporting
(20%): \* Serve as the lead administrator for the Learning Management
System (LMS), managing course schedules, registrations, and reporting
metrics. Is the day-to-day leader of the Learning Management System for
the business and training team. \* Monitor digital training activity and
provide actionable recommendations to improve training effectiveness. \*
Deliver monthly reporting on training activity and key performance
indicators (KPIs). Stakeholder Collaboration (10%): \* Coordinate with
cross-functional teams, including engineering, marketing, and sales, to
align training initiatives with broader b To view the full job
description please use the link below.
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