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    41 results for Help Desk Analyst I in Bridgewater, NJ

    Help Desk Analyst
    • Princeton, NJ
    • onsite
    • Permanent
    • 50000.00 - 65000.00 USD / Yearly
    • We are looking for a dedicated Help Desk Analyst to join our Information Technology team in Princeton, New Jersey. In this role, you will be the first point of contact for resolving technical issues, ensuring smooth operations across office and retail locations. The ideal candidate brings a proactive approach to troubleshooting, excellent communication skills, and a passion for delivering top-notch technical support.<br><br>Responsibilities:<br>• Manage user accounts, permissions, and group policies using Active Directory and Microsoft 365.<br>• Document support activities and develop user-friendly guides to enhance the knowledge base.<br>• Deploy and configure hardware and software across office and retail environments.<br>• Escalate unresolved technical issues to specialized teams and ensure timely resolution.<br>• Collaborate with system and network administrators on infrastructure and security initiatives.<br>• Provide remote and occasional onsite troubleshooting support, with reimbursed travel as needed.<br>• Maintain effective communication with users to ensure satisfaction and clarity during issue resolution.<br>• Assist in the management of endpoint devices, including configuration and updates.<br>• Monitor and respond to help desk tickets promptly, ensuring minimal disruption to operations.
    • 2025-06-18T18:14:02Z
    Help Desk Analyst
    • Philadelphia, PA
    • remote
    • Temporary
    • - USD / Hourly
    • We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry located in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for supporting users across the health system, managing patient portal issues, and ensuring a high level of customer service. <br><br>Responsibilities:<br>• Address user issues across all departments within the health system, including corporate and hospital departments.<br>• Provide support to the patient portal, including password resets and navigation assistance.<br>• Uphold the health system's "patient first" motto in all interactions and services.<br>• Apply your customer service experience from diverse backgrounds to enhance user satisfaction.<br>• Handle all communication over the phone, providing efficient and effective solutions to user inquiries.<br>• Manage your schedule to ensure availability during required hours.<br>• Utilize your technical skills, including Microsoft, Microsoft Access, Active Directory, Configuration Management, and Connectivity, to resolve issues and maintain system efficiency.<br>• Demonstrate an outgoing personality and comfort in speaking with people, contributing to a positive work environment and user experience.
    • 2025-05-28T13:48:45Z
    Help Desk Analyst
    • Springfield, NJ
    • onsite
    • Temporary
    • 25.65 - 29.70 USD / Hourly
    • We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
    • 2025-06-18T14:06:07Z
    Help Desk Analyst II
    • New York, NY
    • onsite
    • Temporary
    • 25.00 - 25.00 USD / Hourly
    • We are looking for a skilled Help Desk Analyst II to join our team in New York, New York. In this role, you will provide advanced technical support and troubleshooting for hardware, software, and IT systems. This is a long-term contract position suited for professionals with a strong background in IT service management and user support.<br><br>Responsibilities:<br>• Deliver timely and efficient technical support for hardware and software issues, ensuring minimal disruption to business operations.<br>• Manage and resolve service requests through platforms like ServiceNow ITSM, adhering to established protocols.<br>• Troubleshoot and resolve issues related to computer hardware, including Mac systems and peripherals.<br>• Provide expertise in Microsoft Office 365, facilitating user setup, troubleshooting, and maintenance.<br>• Administer and support Okta for identity and access management, ensuring secure and smooth user experiences.<br>• Utilize Intune for device management and configuration, ensuring compliance with organizational policies.<br>• Collaborate with teams to optimize the functionality of Cisco and Citrix technologies.<br>• Conduct basic troubleshooting for IT systems to identify and address technical issues promptly.<br>• Maintain detailed documentation of support activities and resolutions to enhance knowledge sharing and future problem-solving.
    • 2025-06-19T13:48:47Z
    Help Desk Analyst
    • Union, NJ
    • onsite
    • Temporary
    • 25.00 - 30.00 USD / Hourly
    • We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and ensure seamless resolution of user inquiries. In this long-term contract position, you will play a vital role in maintaining customer satisfaction through effective troubleshooting and communication. This opportunity is based in Union, New Jersey.<br><br>Responsibilities:<br>• Escalate unresolved technical issues to higher-level support teams when necessary.<br>• Monitor and redirect problems to appropriate resources for resolution.<br>• Maintain accurate customer records and generate detailed activity reports.<br>• Guide users step-by-step through troubleshooting processes to resolve issues effectively.<br>• Follow up with customers to ensure their issues are fully resolved and gather feedback.<br>• Deliver excellent customer service and consistently exceed user expectations.<br>• Accurately document, record, and close all support cases.<br>• Suggest improvements to procedures to enhance efficiency and user satisfaction.<br>• Stay updated on help desk protocols, software, services, and best practices.
    • 2025-06-18T14:06:07Z
    Help Desk Analyst II
    • New York, NY
    • onsite
    • Contract / Temporary to Hire
    • 27.71 - 32.09 USD / Hourly
    • Required:<br><br>2–4 years of experience in a Helpdesk, Service Desk, or Desktop Support role.<br><br>Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting.<br><br>Proficient in supporting Office 365 suite applications and services.<br><br>Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus).<br><br>Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers).<br><br>Excellent problem-solving skills with a focus on root-cause analysis.<br><br>Strong verbal and written communication skills; ability to explain technical information to non-technical users.<br><br>Customer service mindset with an emphasis on patience, professionalism, and follow-through.<br><br>Preferred:<br><br>Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk).<br><br>Basic knowledge of ITIL processes.<br><br>Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager).<br><br>Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus.
    • 2025-06-19T13:48:47Z
    Help Desk Analyst
    • Hamilton Township, NJ
    • onsite
    • Permanent
    • 50000.00 - 55000.00 USD / Yearly
    • We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
    • 2025-05-21T16:49:07Z
    Sr Service Desk Technician
    • Jersey City, NJ
    • onsite
    • Permanent
    • 65000.00 - 100000.00 USD / Yearly
    • <p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
    • 2025-06-10T12:53:57Z
    Help Desk Engineer (Access Control / Video Surveillance)
    • Hackensack, NJ
    • onsite
    • Permanent
    • 80000.00 - 90000.00 USD / Yearly
    • <p>We’re seeking a skilled and solutions-oriented <strong>Technical Support Specialist</strong> to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.</li><li>Provide technical support through phone, email, and ticketing systems, including answering inbound calls via Interactive Voice Response (IVR) systems when needed.</li><li>Collaborate on customer projects, including system deployments, upgrades, and migrations, while ensuring organizational goals are met.</li><li>Diagnose and troubleshoot the following systems:</li></ul><p><br></p><ul><li><strong>Access Control Systems: </strong>Support both on-premises and cloud-based solutions.</li><li><strong>Video Surveillance Systems: </strong>Address issues with both on-premises and cloud-enabled configurations.</li><li><strong>VoIP Phone Systems:</strong> Troubleshoot platforms such as Mitel, Zoom, and Avaya across on-premises and cloud-based setups.</li><li><strong>Data Networking: </strong>Maintain and support switches, routers, and structured cabling solutions.</li><li><strong>Wireless Networking: </strong>Configure secure wireless networks and address connectivity issues.</li><li><strong>Paging Systems, Bell, and Clock Controllers: </strong>Handle installation, maintenance, and problem resolution.</li><li><strong>Firewall and Network Security: </strong>Configure and support perimeter security devices to enhance network safety.</li></ul><p><br></p><ul><li>Collaborate with internal teams to document, escalate, and resolve complex technical issues effectively.</li><li>Maintain accurate and up-to-date documentation for customer environments and support processes.</li></ul>
    • 2025-06-04T14:44:05Z
    IT Manager
    • New York, NY
    • onsite
    • Contract / Temporary to Hire
    • 55.41 - 64.16 USD / Hourly
    • We are looking for an experienced IT Manager to join our team in New York, New York, on a Contract to permanent basis. In this role, you will oversee IT operations and infrastructure, ensuring optimal performance and security across the organization. This position is ideal for a proactive leader with a strong technical background and the ability to drive results in a dynamic environment.<br><br>Responsibilities:<br>• Manage and maintain IT systems, including Active Directory, Office 365, Exchange, and endpoint security solutions.<br>• Oversee desktop imaging, device deployment, and helpdesk operations to ensure seamless user experiences.<br>• Monitor network performance and troubleshoot issues within Cisco infrastructure to maintain optimal connectivity.<br>• Implement and enforce cybersecurity measures, aligning with organizational frameworks and best practices.<br>• Lead and mentor IT teams, fostering collaboration and accountability to achieve operational goals.<br>• Develop and maintain comprehensive documentation for systems, processes, and change management initiatives.<br>• Collaborate with cross-functional departments to support technology needs and streamline workflows.<br>• Conduct audits and assessments to identify areas for improvement and ensure compliance with organizational standards.<br>• Manage backup solutions and disaster recovery plans to safeguard critical data and systems.<br>• Evaluate and integrate new technologies to enhance IT capabilities and meet evolving business requirements.
    • 2025-06-19T13:48:47Z
    Senior IT Analyst
    • New York, NY
    • onsite
    • Permanent
    • 70000.00 - 75000.00 USD / Yearly
    • We are looking for an experienced Senior IT Analyst to join our team in New York, New York. In this role, you will oversee the efficient delivery of technical support services while ensuring the smooth operation of IT infrastructure and systems. The ideal candidate will have a strong background in managing enterprise software, hardware, and network components, as well as leading IT projects to successful implementation.<br><br>Responsibilities:<br>• Supervise the daily operations of the IT Service Desk, ensuring efficient workload distribution and maintaining high service standards.<br>• Provide leadership and guidance to IT Support Analysts, fostering a collaborative and productive team environment.<br>• Manage and resolve issues related to enterprise software, custom web applications, and desktop hardware.<br>• Oversee the setup, configuration, and installation of network devices, including switches, routers, and access points.<br>• Maintain network segmentation using VLANs to ensure compliance with organizational standards.<br>• Lead the diagnosis, troubleshooting, and resolution of technical issues for end-users, ensuring timely and effective support.<br>• Supervise the deployment and maintenance of user devices, software, and classroom audio/video systems.<br>• Manage IT service requests and calls through a ticketing system, ensuring all tasks are documented and resolved efficiently.<br>• Ensure adherence to organizational policies and best practices in all technology-related activities.<br>• Take a lead role in global IT projects, from planning to implementation, ensuring adherence to best practices.
    • 2025-06-18T13:18:49Z
    Desktop Support Analyst
    • Robbinsville, NJ
    • onsite
    • Permanent
    • 70000.00 - 85000.00 USD / Yearly
    • We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
    • 2025-06-20T14:49:08Z
    Financial Analyst
    • Princeton, NJ
    • onsite
    • Permanent
    • 85000.00 - 95000.00 USD / Yearly
    • <p>The salary is 85,000 - 95,000. Benefits include paid time off and healthcare insurance. </p><p><br></p><p>This role is essential in aiding financial planning and analysis efforts, emphasizing the development of financial models, leveraging data visualization tools (e.g., Power BI), and contributing to strategic decision-making. This opportunity involves close collaboration with senior management, private equity investors, and cross-functional teams to achieve the organization's financial goals.</p><p><strong> </strong></p><p><strong>Serves the company in the following capacities: </strong></p><p>•      Provide support for financial analysis, strategic planning, and financial reporting, including activities such as acquisitions and geographic expansion.</p><p>•      Reports directly to the Manager of Financial Planning and Analysis (FP& A).</p><p>•      Collaborates with the Chief Financial Officer (CFO) and private equity (PE) investors to meet all financial reporting requirements.</p><p>•      Work cross-functionally to contribute to the objectives of the global finance organization.</p><p><br></p><p><br></p>
    • 2025-06-04T07:28:51Z
    Desktop Support Analyst
    • Bronx, NY
    • onsite
    • Contract / Temporary to Hire
    • 26.60 - 30.80 USD / Hourly
    • We are looking for a Desktop Support Analyst to join our team in Bronx, New York. This is a Contract-to-permanent position, ideal for professionals passionate about technology and education. In this role, you will assist teachers and students with technical support, ensuring smooth operations in classrooms for grades Pre-K through 5th.<br><br>Responsibilities:<br>• Provide on-site technical support to teachers in classrooms, addressing hardware and software issues promptly.<br>• Assist with the setup and configuration of computers and iPads for students and staff.<br>• Support students in utilizing Google Classroom tools effectively for their learning activities.<br>• Offer guidance to staff on using Microsoft Office 365 and Microsoft Teams for collaboration and productivity.<br>• Troubleshoot and resolve connectivity or device issues to minimize disruptions in the learning environment.<br>• Ensure all classroom technology is functioning optimally and meets the needs of educators and students.<br>• Collaborate with school personnel to identify and implement solutions for recurring technical challenges.<br>• Maintain accurate records of technical issues and resolutions to improve future support processes.
    • 2025-06-19T13:48:47Z
    CTO - Chief Technology Officer
    • Avenel, NJ
    • onsite
    • Permanent
    • 120000.00 - 150000.00 USD / Yearly
    • Essential Duties and Responsibilities:<br>• Oversee and work with Managed Service Provider (MSP): servers, networks, cybersecurity, data and back-up recovery capabilities<br>• Manage all hardware and software - selection, implementation<br>• Manage hardware lifecycle<br>• Manage external developers supporting applications<br>• Support technology initiatives and projects<br>• Manage external vendors - telecoms, cabling<br>• Perform cybersecurity penetration testing<br>• Oversee help desk activities; provide back up support when needed<br>• Set technology policies and standards - e.g., BYOD, User desktop, password management, data loss prevention<br>• Maintain asset inventory and software listing<br>• Maintain all IT contracts and agreements<br>• Develop and maintain network topology and infrastructure architecture diagrams<br>• Create/manage annual budgets and capital investment plans<br>• Manage one desktop support staff<br>Education and/or Work Experience and Other Requirements: <br>• Bachelor's degree, preferably in computer science or a related discipline<br>• Understanding of technology infrastructure - servers, networks<br>• Experience leading the selection of applications, working with Users, and implementing new systems (SDLC)<br>• Experience managing IT vendors<br>• Understanding of IT risks and mitigation techniques including cybersecurity and data loss <br>• Skilled in IT management - IT documentation, budget management<br>• Strong communication and interpersonal skills<br>• Disciplined and organized manager<br>• Results orientation<br>• Flexible and easily adapts to new issues and challenges
    • 2025-06-09T18:54:30Z
    Desktop Support Analyst
    • Newark, NJ
    • onsite
    • Permanent
    • 60000.00 - 70000.00 USD / Yearly
    • <p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. </p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
    • 2025-06-03T21:34:01Z
    Desktop Support Analyst
    • New York, NY
    • onsite
    • Contract / Temporary to Hire
    • 30.00 - 30.00 USD / Hourly
    • <p>The Desktop Support Engineer will play a pivotal role in providing end-user technical support and ensuring the smooth operation of IT systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a focus on delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely and effective onsite and remote desktop support to end users, resolving hardware, software, and network issues.</li><li>Install, configure, and maintain desktop and laptop systems, as well as associated peripherals such as printers and mobile devices.</li><li>Troubleshoot and resolve issues with operating systems (Windows/Mac), Microsoft Office Suite, and other enterprise applications.</li><li>Manage user accounts and permissions in Active Directory, Microsoft 365, and other relevant platforms.</li><li>Support network connectivity issues, including LAN, Wi-Fi, and VPN access.</li><li>Perform regular maintenance, such as system updates, patches, and backups, to ensure systems are secure and up to date.</li><li>Document and track service requests, resolutions, and recurring issues within the company ticketing system.</li><li>Assist with new hire onboarding, including setting up hardware and accounts for new team members.</li><li>Provide guidance and training to users on IT tools, systems, and best practices.</li><li>Collaborate with other IT team members to contribute to process improvement initiatives and documentation.</li></ul><p><br></p><p><br></p>
    • 2025-06-04T14:58:44Z
    Desktop Support Analyst
    • New York, NY
    • onsite
    • Contract / Temporary to Hire
    • 27.71 - 32.09 USD / Hourly
    • We are looking for a skilled Desktop Support Analyst to join our team in New York, NY. In this Contract-to-permanent position, you will play a key role in providing technical support to staff across various practice areas, ensuring seamless operation of hardware, software, and network systems. This role requires a proactive and detail-oriented individual who excels in troubleshooting, communication, and delivering exceptional customer service.<br><br>Responsibilities:<br>• Configure, install, and troubleshoot a wide range of software applications on desktop and laptop computers.<br>• Set up and provide ongoing support for approved mobile devices used by staff.<br>• Ensure proper operation and maintenance of video equipment, offering assistance with audio and video calls as needed.<br>• Lead efforts in software installation and usage, maintaining expertise in application management.<br>• Provide technical assistance with operating systems on workstations and servers.<br>• Maintain familiarity with local and wide area network concepts, wiring setups, and data communication protocols.<br>• Deliver support for PC hardware components, including messaging clients, web browsers, antivirus tools, and office productivity applications.<br>• Record, update, and resolve service requests and incidents using best practices, preferably through ServiceNow.<br>• Install and manage client applications and virtualized solutions with precision.<br>• Collaborate with the team to ensure deadlines are met while balancing multiple tasks efficiently.
    • 2025-06-19T13:48:47Z
    Desktop Support Analyst
    • New York, NY
    • onsite
    • Temporary
    • 30.40 - 35.20 USD / Hourly
    • We are looking for a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract position, you will play a vital role in ensuring seamless technology support for end-users, focusing on hardware and software troubleshooting, device management, and user authentication. This is an excellent opportunity to leverage your technical expertise in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide technical support for Apple devices, including laptops, desktops, and mobile devices.<br>• Manage and maintain device configurations using Jamf Pro for Apple devices.<br>• Troubleshoot hardware issues and ensure timely resolution to minimize downtime.<br>• Administer Okta for user authentication and access management.<br>• Support Apple iOS devices, ensuring optimal performance and functionality.<br>• Collaborate with team members to address complex technical issues and develop solutions.<br>• Maintain accurate documentation of technical processes and resolutions.<br>• Assist with the deployment and configuration of new hardware and software.<br>• Deliver exceptional customer service to end-users, addressing their technical concerns promptly.<br>• Monitor and report on system performance to identify areas for improvement.
    • 2025-06-19T13:48:47Z
    Desktop Support Analyst
    • 15th Floor Corp is Finance, PA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for a skilled Desktop Support Analyst to join our team in Pennsylvania. In this contract position, you will be responsible for delivering technical support, troubleshooting issues, and ensuring smooth operation of computer systems and peripherals. This role requires a proactive individual with strong customer service skills and the ability to collaborate across various departments.<br><br>Responsibilities:<br>• Install, repair, upgrade, and maintain computer hardware, software, and peripherals to ensure optimal performance.<br>• Diagnose and resolve technical issues independently, providing clear and timely solutions to users.<br>• Educate users on the proper usage and functionality of systems and equipment.<br>• Offer procurement recommendations and develop technical specifications for departmental purchases.<br>• Evaluate the local computing environment and propose technology or process improvements.<br>• Assist in analyzing technical products and systems, leading technology evaluation and implementation projects as needed.<br>• Conduct testing for product evaluations and deployments, ensuring solutions align with user requirements.<br>• Maintain and update inventory records to ensure accuracy and accountability.<br>• Follow established procedures to update tickets and assignments efficiently.
    • 2025-05-28T13:54:06Z
    Business Systems Analyst
    • Princeton, NJ
    • onsite
    • Permanent
    • 110000.00 - 120000.00 USD / Yearly
    • <p>The salary for this opportunity is 110,000 – 120,000. Benefits include Dental insurance, Medical insurance, 401(k) and Vision insurance</p><p> </p><p>My client, a transportation company in the Princeton area, has an opportunity for a Business Systems Analyst.</p><ul><li>Business Systems Analyst reviews, analyzes and evaluates user needs to create systems solutions that support overall business strategies.</li><li>The Business Systems Analyst – Finance is the technical liaison between the Information Technology and Finance Teams having both business and technical expertise. </li><li>Documents system requirements, defines scope and objectives and creates system specifications that drive system development and implementation.</li><li>Develops process documentation and project plans. Creates flowcharts, process maps, and diagrams.</li><li>Supports cross-functional activities and working sessions during projects' design and implementation phases.</li><li>This team member will work on advanced, complex technical projects and business processes to improve operational efficiencies, quality, and services. </li><li>The Business Systems Analyst – Finance will be the subject matter expert in all aspects of Warehousing and Transportation Rating, Invoicing, Collections, and Vendor Payments. This role will also design and support financial integrations between Operational Applications (Warehouse Management Systems and Transportation Management Systems) and our Financial ERP Application.</li><li>Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units.</li><li>Works autonomously.</li><li>Goals are generally communicated in solution or project goal terms.</li></ul><p><br></p>
    • 2025-06-13T13:04:52Z
    Desktop Support Analyst
    • Philadelphia, PA
    • onsite
    • Temporary
    • - USD / Hourly
    • <p>We are looking for a skilled IT Lead to join our team on a long-term contract basis in Philadelphia. In this role, you will provide hands-on support for IT systems, troubleshoot hardware and software issues, and enhance employee digital experiences. This is an exciting opportunity to collaborate with a forward-thinking IT team and contribute to the delivery of innovative technology solutions. For immediate consideration, please contact Abigail Fox.</p><p><br></p><p>Responsibilities:</p><p>• Manage and mentor a small team of IT professionals, fostering collaboration and ensuring high-quality service delivery.</p><p>• Develop and implement strategies to improve employee digital experiences, focusing on automation and process optimization.</p><p>• Provide technical support for hardware and software issues, including troubleshooting and resolving complex problems.</p><p>• Oversee the deployment and maintenance of IT equipment, ensuring smooth onboarding and equipment refresh processes.</p><p>• Collaborate with vendors to manage outsourced services, negotiate contracts, and monitor service level agreements.</p><p>• Utilize the ServiceNow platform to ensure efficient and timely resolution of technology-related issues.</p><p>• Enhance employee digital literacy by designing initiatives that promote the effective use of tools such as the O365 platform.</p><p>• Work closely with security teams to ensure compliance with data protection policies and implement robust security practices.</p>
    • 2025-06-18T16:29:11Z
    Desktop Support Analyst
    • Eatontown, NJ
    • onsite
    • Permanent
    • 85000.00 - 100000.00 USD / Yearly
    • We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives.
    • 2025-06-18T18:18:47Z
    Sr. Financial Analyst
    • Woodbridge, NJ
    • onsite
    • Permanent
    • 90000.00 - 100000.00 USD / Yearly
    • <p>90,000 - 100,000</p><p><br></p><p>Benefits include:</p><ul><li>Annual bonus based on performance and eligibility</li><li>Medical, Dental, Vision, Disability</li><li>Paid Time Off </li><li>401k with company match</li><li>Tuition Reimbursement</li><li>Hybrid schedule </li></ul><p> </p><p>My client, near Woodbridge, a well known Consumer Products company has an opportunity for a Senior Financial Analyst. This is a hybrid position (3 days in the office)</p><p> ·        Analyze financial and operational KPIs to drive operational process improvements with positive financial impacts.</p><p>·        Analyze top line growth and high impact Operating expenses to assist with actions to drive profit.</p><p>·        Provide ad-hoc financial analysis and modeling.</p><p>·        Independently develop key insights based on in-depth knowledge of DSD operations to recognize opportunities for cost efficiencies.</p><p>·        Create clear and concise reporting to simplify decision making for business partners.</p><p>·        Bring a strong work ethic and positive attitude to your responsibilities every day.</p><p>·        Maintain relationships with stakeholders across the organization to inform and influence.</p><p> </p><p><br></p>
    • 2025-06-18T15:14:01Z
    IT Director
    • Feasterville Trevose, PA
    • onsite
    • Permanent
    • 150000.00 - 170000.00 USD / Yearly
    • We are offering an exciting opportunity for an IT Director in FEASTERVILLE TREVOSE, Pennsylvania. As an IT Director, you will play a crucial role in overseeing and managing all IT operations across the company, maintaining the network environment, and driving the development of innovative technical solutions.<br><br>Responsibilities:<br><br>• Oversee the strategic planning and execution of all IT operations<br>• Establish and maintain the network environment and security protocols<br>• Manage support and maintenance of existing applications<br>• Drive the development and implementation of innovative technical solutions<br>• Actively participate in hardware and software evaluations<br>• Oversee the management of vendor contracts and make informed purchasing decisions<br>• Maintain accurate records and ensure compliance throughout the purchasing process<br>• Stay updated on industry trends and ensure compliance with security measures and safeguards<br>• Communicate updates to IT policies and procedures effectively<br>• Explain technical concepts to both technical and non-technical managers and employees<br>• Collaborate with various organizational leaders to build consensus on strategies and tactics<br>• Utilize skills in Cisco Technologies, Cloud Technologies, CRM, ERP - Enterprise Resource Planning, ERP Solutions, Backup Technologies, Computer Hardware, Contracts, Deployments, Deskside Support.
    • 2025-06-05T14:09:08Z