WI3652718

1

Bachelor's Degree

Bachelors Degree

Unspecified

40

JOB REQUIREMENTS: Customer Service Systems Manager Kenosha Branch 12355
Uline Way, Kenosha, WI 53144 Leading the way with legendary customer
service - at Uline! As Systems Manager for our Customer Service
department, ensure the tech tools our reps rely on are running smoothly
and efficiently! Direct a team of application testers and identify
opportunities for system improvements to support the exceptional
experience our customers love. Better together! This position is
on-site, and we are looking for people who share our passion. Position
Responsibilities Manage, mentor and develop team of System Application
Testers, ensuring thorough and accurate testing processes are in place.
Maintain an in-depth working knowledge of Uline system and processes to
identify and propose informed programming enhancement recommendations.
Direct large-scale IT projects and implementations, serving as a
resource for Customer Service leadership when escalation is needed on IT
issues. Serve as a liaison for Customer Service, building and
maintaining relationships with key internal business areas and
third-party providers. Minimum Requirements Bachelor\'s degree. 5+ years
of management experience in operations or customer experience, including
coaching, developing and motivating a team. Experience with project
management, IT testing methodology and systems implementations.
Excellent time management, organizational and communication skills.
Benefits Complete medical, dental, vision and life insurance coverage,
Flexible Spending Accounts and wellness programs. 401(k) with 6%
employer match. Paid holidays and generous paid time off. Tuition
Assistance Program that covers professional continuing education. Bonus
programs that include annual performance, sales goals and profit
sharing. Employee Perks First-class fitness center. Beautifully
maintained walking trails. About Uline Uline is North America\'s leading
distributor of shipping, industrial and packaging materials. We\'re a
family-owned company known for incredible service, quality products and
same-day shipping of our huge in-stock inventory. With over 9,000
employees across 13 locations, it\'s time you joined Uline. Uline is
proud to operate as a drug-free workplace. All new hires must complete a
pre-employment hair follicle drug screening. #LI-CB2 #CORP (#IN-PPCS)
Our employees make the difference and we are committed to offering
exceptional benefits and perks!Explore to learn more! EEO/AA
Employer/Vet/Disabled \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/9EC30DFE3B5E4EBD