Senior Merchandising Operations Analyst
Oversees and delivers merchandising projects within defined scopes, schedules, and budgets. Assembles project teams, assigns individual responsibilities, develops project schedules, and determines and acquires project resources.
Work Experience
- Major Tasks, Responsibilities, and Key Accountabilities
- Owns and drives merchandising projects from inception through completion, including reviewing and managing project business cases, identifying project needs, and presenting status updates to management.
- Supports the development and implementation of merchandising applications and processes for the enterprise.
- Assists with capacity planning and requirements gathering efforts for merchandising projects.
- Measures project performance and risks using systems, tools, and established techniques.
- Evaluates and audits projects, systems, and processes in support of continuous improvement efforts.
- Develops and maintains comprehensive project documentation.
- Creates, analyzes, and publishes reports that drive cross-functional business insights.
- Leads daily, weekly, or monthly project status meetings, including reviewing, tracking, and reporting on project tasks, deviations, and trends.
- Nature and Scope
- Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
- Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
- May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.
- Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
- Education and Experience
- Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.
- Job Specific Responsibilities and Preferred Qualifications
- Job Specific Responsibilities and Preferred Qualifications
- Preferred Qualifications
- Advanced SQL and Python Expertise: Proven track record of writing and optimizing complex SQL queries, building Python-based analytics or automation solutions, and managing large datasets.
- Tableau Dashboard Development: Skilled in creating impactful dashboards that bring data to life—making complex information clear and actionable for business partners.
- Merchandising and/or B2B Distribution Knowledge: Understanding of product lifecycles, pricing, category management, and how decisions impact sales, margin, and inventory in a B2B environment.
- Data Governance Collaboration: Comfortable working independently with Data Governance teams to establish data standards, quality controls, and best practices for analytics.
- Ambiguity & Independent Leadership: Proven ability to operate in an ambiguous environment —translating open-ended questions into structured analysis and business recommendations.
- Project/Stakeholder Management: Demonstrated success in contributing to large cross-functional projects, managing competing stakeholder interests, and delivering high-quality results on time.
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