UX Writer and Content Designer (English, Japanese)
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Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:
- Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience
- 2 years of experience in writing, editorial, marketing, UX writing, or related, as well as leading content strategy projects
- Ability to communicate in Japanese and English fluently as this role will be writing a user-interface copy in Japanese for Google Pay tailored to the Japanese-speaking market
Preferred qualifications:
- Ability to work out creative solutions when stakeholders have different perspectives
- Ability to plan and manage projects independently and thrive in ambiguity
- Proven ability to drive design thinking and work closely with UX and product teams
- Excellent conversation and presentation skills, including developing presentations
About the job
As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.
In this role, you’ll help set the vision for payment efforts and drive cohesive narratives across multiple platforms and touch points, focusing on delivering the best experience for our users. You’ll collaborate with a cross-product group of Designers, Product Managers, Researchers, and Engineers to understand our customers’ motivations and mindsets, and develop clear content for users.
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”
Responsibilities
- Document writing and style guidelines, word lists, and strategy principles.
- Partner with researchers to test content, and weave research insights and metrics into solutions that lead towards a more reliable payments experience.
- Develop best practice guidelines for Google Pay when creating user interface copy in Japanese
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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