Job Listing
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| Job ID: 13964991 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Operations Support Manager |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2023 FOR THE 9thTIME
BENEFITS AND PERKS
Competitive benefit package, including HSA employer contribution, and starting 1stof the month after hire
401(k) Plan with employer match
Nine paid holidays
Generous Paid Time Off (PTO) and rollover options
Company paid benefits including Life Insurance, Short Term and Long Term Disability
Employee Assistance Program (EAP)
Educational Assistance options
Rent discount
Life Time Fitness Membership discount
SUMMARY
The Operations Support Manager is responsible for daily property operations and staff supervision during key position absences, including leasing consultants, assistant property managers, and property managers. They support the portfolio by completing needed tasks including leasing, collections, resident relations, maintenance, team management, and compliance with company safety program, applicable laws, regulations, and company policies. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
ESSENTIAL JOB DUTIES
Travel to and work at multiple sites within the assigned Bigos Management property portfolio
Directly supervise property employees, including coaching, development, and training of all employees
Oversee leasing activity to ensure property occupancy is maximized
Supervise the move-in and move-out process, including creating the turnover schedule, performing unit inspections, and coordinating identified work
Manage the rent collection process, including following-up on all delinquent accounts and working through the eviction process as needed
Perform a physical review of the property's assets by assessing property's appearance and condition
Support on site team member development by educating employees on policies and procedures
Positively interact with staff, residents, vendors, contractors, and the community
Comply with all safety program requirements and work to promote safety in the workplace
Make sure all activities at the sites remain compliant with all local, state, federal, and Fair Housing laws
Other duties may be assigned to meet business needs
QUALIFICATIONS
Education and Experience:
High school diploma or GED required, Associates degree In Property Management field preferred
Minimum of 3-5 years of Property Management experience, including 1-2 years in a supervisory role as a Property Manager
Experience with Microsoft Office
Yardi Software skills
Skills and Abilities:
Fluent in English and skilled in oral and written communication
Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public
Decision-making, problem solving, and time management skills
Ability to handle multiple projects or tasks simultaneously with self-direction
Ability to build authentic relationships, including maintaining trust, effectively listening, and demonstrating patience and empathy
Ability to manage, coach and lead teams
Ability to adapt to diverse work environments quickly and effectively
Knowledge of federal Fair Housing laws and any applicable local housing provisions
Must have reliable transportation and valid state driver's license and proof of insurance
Real Estate Licenses must not be active while working in this role
Physical Demands:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.
Personal Protective Equipment: None
Work Environment: Office working conditions, On property
As set forth in Bigos Management’s Equal Employment Opportunity policy, we do not discriminate on the bases of any protected group of status under any applicable law. This applies to all terms and conditions of employment. Bigos Management also expressly prohibits any form of workplace harassment, discrimination, or retaliation.
Refer to ID 78526959 when applying |
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