WI3664075

1

High School Diploma/GED

High School Diploma/GED Equivalent

First Shift (Day)

38

JOB REQUIREMENTS: Position Overview Be The Difference Begins with Great
People. Are you looking for a new opportunity where you can make the
difference in the lives of students and faculty? We\'re always looking
for highly talented individuals to join our team people who think big,
care deeply, and believe in being the difference in their work and
community. We prioritize student success, access to education, and
service in our work to educate well-rounded servant leaders who
transform their fields, our society and the world. Our Catholic, Jesuit
approach emphasizes student engagement with the world around them and
formation of the heart and mind. We believe in our mission: The search
for truth, the discovery and sharing of knowledge, the fostering of
personal and professional excellence, the promotion of a life of faith,
and the development of leadership expressed in service to others. These
core values guide our relationships with our students, each other, and
our community. Marquette University offers a rich and competitive Total
Rewards package including medical, dental, vision, 403(b) with up to 8%
company match, 5 weeks of time off to start, and tuition benefits for
employees, spouses, and dependents with no payback requirement! For more
information, please view the 2024 Total Rewards Guide. The Office
Assistant of the Counseling Center serves as back up support to the
full-time Administrative Assistant. Primary responsibilities are
answering phone calls, directing to appropriate response (e.g.
scheduling appointments, crisis response, staff, other campus office)
and managing scheduling for clinical staff. This position serves as the
first contact by phone, walk in, and waiting area to students, guests or
other campus partners. This is your next opportunity to join an
organization that invests in their employees\' career journey by
diversifying their skills, deepening their expert knowledge, encouraging
a healthy work-life balance, focusing on personal wellbeing, providing
leadership training, and sustaining a culture of respect and inclusion.
Duties and Responsibilities 1. Serve as a first contact for appointment
requests and scheduling. Schedule appointments, organize meetings and
enter data using the confidential Counseling Center database (EHR) and
scheduling system; schedule both in person and telehealth appointments
for 12-15 clinic staff. 2. Provide a welcoming, inclusive, and safe
environment for students, professionals and others utilizing the
Counseling Center via telephone, videoconferencing or face-to-face.
Strict adherence to privacy, confidentiality and managing sensitive
information is required. 3. Communicate with students, faculty, and
staff throughout the University, as well as off campus partners, by
responding to various questions and requests for information and direct
inquiries. 4. Assist with staff requests such as copies, promotions,
room reservation, supplies, faxing, scanning, and processing data for
clinical appointments. 5. Provide back up for Administrative Assistant
when they are out of office. 6. Assist with scheduling of outreach,
preparing materials and at times attending events as representative of
the Counseling Center. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Required Knowledge, Skills and Abilities High School education A minimum
of one year of related clerical experience. Handling
sensitive/confidential information Excellent communication skills
Proficient in working in a team environment. Exceptional customer
service skills Preferred Knowledge, Skills and Abilities Microsoft Teams
calling Clinic setting knowledge. Electronic health record experience
Multi-line switchboard Ability to tolerate students/callers in distress.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
employment.marquette.edu/postings/21111 Qualified females, minorities,
and special disabled veterans and other veterans are encouraged to
apply.

Attn: Human Resources - MARQUETTE UNIVERSITY
313 N 13th St Rm 221
P.O. BOX 1881
MILWAUKEE, WI 53233