We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Brunswick, Ohio. In this role, you will be responsible for delivering exceptional support to customers through various communication channels while ensuring accuracy and timeliness in managing inquiries. This position requires strong organizational skills and proficiency in Microsoft Office applications.<br><br>Responsibilities:<br>• Handle inbound and outbound calls efficiently, addressing customer inquiries and resolving issues.<br>• Provide exceptional customer service through phone, email, and other communication channels.<br>• Accurately perform data entry tasks, ensuring all information is recorded and maintained properly.<br>• Schedule appointments and manage calendars as needed to support client needs.<br>• Process and track orders, ensuring all entries are completed correctly and promptly.<br>• Utilize Microsoft Excel and Word to create and update documents and reports.<br>• Correspond with customers via email, providing timely and clear responses.<br>• Collaborate with team members to cross-train and ensure smooth operations.<br>• Maintain a detail-oriented demeanor in a business casual environment.<br>• Adapt to a dynamic office setting with an open floor plan and cubicles.
<p>Responsibilities:</p><p>• Manage the sorting, logging, and delivery of incoming and outgoing mail and packages.</p><p>• Maintain and restock office pantries and supplies to ensure a well-organized workspace.</p><p>• Assist with setting up meeting rooms, including arranging furniture such as tables and chairs.</p><p>• Lift and move items up to 50 lbs as needed for office operations.</p><p>• Operate and troubleshoot equipment, such as Pitney Bowes mail machines, to ensure smooth workflow.</p><p>• Handle confidential documents with discretion and maintain a high level of attention to detail.</p><p>• Communicate effectively with clients, drivers, and facilities staff to address inquiries and resolve issues.</p><p>• Work autonomously, managing day-to-day responsibilities with minimal supervision.</p><p>• Log and track package deliveries accurately to maintain records.</p><p>• Take on additional projects as assigned by management.</p>
We are looking for an experienced Purchasing Agent to join our team in Medina, Ohio. This contract to permanent position is ideal for individuals who excel in procurement processes and vendor management while maintaining strong organizational and communication skills. If you have a background in manufacturing and expertise in administrative and purchasing support, we encourage you to apply. <br> Responsibilities: • Manage purchasing activities, including sourcing, procurement, and order tracking. • Develop and maintain strong relationships with vendors to ensure timely delivery and quality assurance. • Perform accurate data entry to maintain purchasing records and inventory systems. • Utilize QuickBooks for financial tracking and purchasing-related transactions. • Prepare reports and analyze data using advanced Excel functions to support decision-making. • Coordinate with internal teams to meet purchasing needs and resolve supply chain issues. • Conduct regular assessments of vendor performance and negotiate contracts as necessary. • Ensure compliance with company policies and procedures in all purchasing operations. • Support general administrative duties related to procurement and inventory control. • Assist in maintaining an organized and efficient purchasing system to optimize operations.
<p>We are looking for a proactive and detail-oriented Front Desk Coordinator to join our team in Cleveland, Ohio. This contract position offers an excellent opportunity to support administrative and clerical tasks. The role requires a keen eye for organization and a strong ability to manage contracts and workflows efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the completion of proposal forms and ensure all required documentation is accurately submitted.</p><p>• Oversee contract management processes, including creating and organizing contract lines and pricing structures.</p><p>• Utilize software tools such as Office, Workday, and Smartsheet to streamline clerical tasks and ensure efficient office operations.</p><p>• Coordinate calendar schedules and manage administrative workflows effectively.</p><p>• Provide support with budgeting and supplier contract management.</p><p>• Assist with enrollment-related tasks and respond promptly to inquiries.</p><p>• Organize and maintain spreadsheets for tracking contract details and service lines.</p><p>• Collaborate with internal teams to address clerical needs and ensure alignment with district goals.</p><p>• Participate in onsite training and transition to hybrid work arrangements as needed.</p><p>• Handle general administrative duties while maintaining a high level of accuracy and professionalism.</p>
We are looking for a skilled Revenue Cycle Coordinator to join our team in Cleveland, Ohio. This long-term contract position involves managing accounts receivable and addressing denied claims to ensure efficient medical billing operations. The ideal candidate will bring expertise in working with insurance providers and resolving claim-related issues.<br><br>Responsibilities:<br>• Perform thorough accounts receivable follow-up to address outstanding balances from prior periods.<br>• Contact insurance companies to identify reasons for claim denials and take appropriate corrective action.<br>• Prepare and submit documentation required to support appeals or claim adjustments.<br>• Accurately document denial reasons and manage necessary write-offs in compliance with organizational policies.<br>• Collaborate with team members to streamline billing processes and improve claim resolution.<br>• Maintain a detailed record of all communications and actions taken for claim resolutions.<br>• Utilize relevant billing systems and software, including Allscripts and Cerner Technologies, for efficient operations.<br>• Adhere to regulations and guidelines for Medicare, Medicaid, and other insurance providers.<br>• Provide insights and recommendations for reducing future claim denials.<br>• Ensure timely and accurate updates to the accounts receivable ledger.
We are looking for an experienced individual with expertise in medical billing, claims, and collections to join our team in Warrensville Heights, Ohio. This is a contract position where you will play a key role in ensuring timely claims processing, payment resolutions, and accounts receivable follow-up. The ideal candidate will be detail-oriented and skilled at navigating regulatory standards and compliance requirements.<br><br>Responsibilities:<br>• Process claims, payments, denials, and appeals efficiently to ensure a seamless billing operation.<br>• Follow up on accounts receivable balances to address outstanding payments and discrepancies.<br>• Communicate regularly with insurance carriers, patients, and office staff to resolve disputes or nonpayment issues.<br>• Maintain familiarity with Medicare, Medicaid, private insurance, and organizational coverage criteria.<br>• Ensure compliance with regulatory standards and departmental policies.<br>• Utilize payer portals and billing software effectively, with a preference for WellSky experience.<br>• Collaborate with the Central Billing Office Manager and team members to meet departmental goals.<br>• Assist in refining and adhering to departmental procedures and policies.<br>• Handle billing-related inquiries and provide clear communication to stakeholders.<br>• Support the team with behavioral health billing operations as needed.
