WI3667313

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Kurz Overview and Mission: Proud to serve leading
industrial business in the Upper Midwest for over 100 years with
best-in-class electro-mechanical and clean energy products and services.
We are driven by a culture centered on our six core values and strive
every day to achieve our mission \"to strengthen American industry\".
Role Mission Under the guidance of the Shop Manager, the Repair
Coordinator oversees, coordinates, and prioritizes all service work
performed in shop departments, including rewind, mechanical, machine,
and mechanical field service. They will be the point of contact to
support customers when necessary. Key Job Responsibilities Schedule and
prioritize workflow between departments including rush jobs and routine
repairs. Gather incoming job information, photos, and enter into
NetSuite to create the RMA and case. E-mail customer with receipt of
asset with picture. Source parts, drawings, enter parts orders, and
expedite as needed. Provide repair replacement when needed. Coordinate
all interdepartmental work toward job completion within quotes. Log
incoming jobs and maintain status of each Manage walk-in traffic for
shop location. Fill out service reports and ensure cause of failure has
been described Adhere to all customer guidelines and pricing accordingly
Collect all necessary information including nameplate information and
take digital pictures of incoming jobs. Assist and advise shop
supervisor as needed in repair and/or replacement work. Produce
technical drawings and/or illustrations as necessary. Answer phone
calls, follow up on customer experience and log feedback Some shipping
and receiving duties Participate in sales and shop meetings as necessary
Complete job costing, and invoice once the POD has been returned to
Kurz. Learn key Shop Supervisor responsibilities to assist in their
absence. Competencies High School Diploma is required. Associates degree
in related field is preferred. Must be proficient in Microsoft Office
products. Previous experience in an industrial, electro-mechanical,
distribution or manufacturing environment is a plus. Must be a
self-starter and able to work independently. Must have the ability to
function in a fast-paced environment Organization, Multi-tasking, and
prioritizing Keys to Success Core Values: This person lives out our 6
Kurz company core values well Customer Service: Must have a customer
service mentality. Being accessible and responsive to our clients is
critical to our success. Clear Communication: Conveys ideas, thoughts
and facts in a way that the audience will understand. Teamwork &
Collaboration: Works through challenging issues and understands when
appropriate to leverage internal experts. Benefits Medical, Dental and
Vision Insurance Health Savings Account, Flex Spending Account 401k with
Company match Life Insurance Benefits Short and Long Term\... For full
info follow application link. An Equal Opportunity Employer \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/421AE3EBC1A74C7D