Insight Global is seeking a Business Systems Analyst for a permanent, full-time opportunity that sits onsite two days per week in Mason, OH. This Analyst will be responsible for all Level 2 functions and will be focusing primarily on the CRM Module within D365. They will be providing application support to end-users, configuring system enhancements/processes to make sure the system supports the needs of stakeholders. They will also be reviewing and creating CRM customizations as needed. The ideal candidate will have experience providing end-user support, maintaining system documentation, and manage production issues with little supervision. This is an excellent opportunity to join a large, enterprise-level company that is continuously growing. This is a hybrid opportunity that will sit onsite in Mason OH two days per week.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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4+ years of experience within Information Technology
3+ years of Dynamics 365 experience (CRM Module preferred)
3+ years of experience with SQL / SQL Server
Experience developing, facilitating, and executing user test cases
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.