PROGRAM OPERATIONS SPECIALIST |
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As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. POSITION PURPOSE Are you hyper organized and enjoy fast paced environments? If so, the Department of Neurological Surgery has a great opportunity for a highly motivated, quick thinking Program Operations Specialist. This position will work closely with the Chief of UWMC and Director of a $24M department providing cutting edge clinical care and advancing research in the neurosciences. Our department specializes in the management of acute brain and spinal trauma, vascular disease, disorders of the brain, peripheral nerves and spine. We co-direct the UW Medicine Neurosciences Institute and our physicians practice at Harborview Medical Center, UW Medical Center, Seattle Children's Hospital, Northwest Hospital, Valley Medical Center, the VA Hospital, and throughout the 5 state WWAMI Region. In addition, our department has one of the premier academic training programs in the world. We have an outstanding research program ranging from spine regeneration to brain computer interface and a broad array of clinical trials. Our Department includes more than 30 full-time clinical and research faculty, 21 residents, 4 fellows and over 30 administrative staff. The Program Operations Specialist is the main point of contact for the UWMC—Montlake and Northwest Hospital Medical Chief, in addition to five other clinical and research neurosurgeons, as well as responsible for managing the day to day operations of the Neurological Surgery office and special projects for the Montlake campus. These responsibilities require compliance for all UW related business, including but not limited to, record retention, fiscal compliance. If not handled properly, the department could lose credibility and/or reputation, be in severe audit risk, be out of compliance with departmental and/or School of Medicine policies and processes or have other adverse fiscal or operational impact on the School of Medicine and the University of Washington. The individual must be approachable, trustworthy, eager to help, and able to establish effective interpersonal relationships with faculty, staff and visitors. This role requires attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment's notice. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside of the institution is essential. The necessary attributes to successfully meet all of these demands includes sophisticated project management experience, ability to handle a high volume of requests for meetings and travel, independent decision making, sensitivity to the needs of the faculty's constituents, organization and follow through so that every commitment gets handled appropriately, a professional and personable demeanor, and the ability to triage appointments understanding the political nuances - all while meeting project deadlines and maintaining composure. The ideal candidate is able to work successfully in a team environment, build effective working relationships inside and outside of the department, while keeping abreast of general academic and business objectives, policies, standards, services, and procedures in order to maintain a comprehensive awareness of the faculty's priorities. This position provides high level, confidential administrative leadership and program management for the UWMC--Montlake and Northwest neurological surgery faculty and offices. This position requires a thorough understanding of and the ability to navigate through various organizational structures both internal and external to the Department of Neurological Surgery including six hospitals, multiple clinics, national and international research. DUTIES AND RESPONSIBILITIES The Program Operations Specialist (E S 7) will be responsible for managing the UWMC office and: Executive level Support and Office Management at UWMC: 40% FTE Call Schedules & Outages: 10% FTE Special Project Management: 30% FTE Manage Departmental Volunteer Program: 10% FTE Other Duties as Assigned: 10% FTE MINIMUM REQUIREMENTS Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS4 DESIRED QUALIFICATIONS Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. |
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Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. |
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PROGRAM OPERATIONS SPECIALIST