We are looking for a skilled IT Analyst specializing in Desktop Support to join our team in West Des Moines, Iowa. This long-term contract position requires on-site work four days a week. The ideal candidate will play a pivotal role in ensuring seamless computer operations and providing technical support to enhance efficiency.<br><br>Responsibilities:<br>• Replace outdated computers with newly deployed systems, ensuring minimal disruption to users.<br>• Perform operating system upgrades, including transitioning systems to updated Windows versions.<br>• Execute computer imaging processes with precision to prepare devices for deployment.<br>• Safely dispose of obsolete IT assets in compliance with organizational standards.<br>• Troubleshoot and resolve hardware and software issues to maintain system functionality.<br>• Provide user support for desktop applications, including Microsoft Office and internet functions.<br>• Ensure all systems adhere to established computer security policies and protocols.<br>• Collaborate with team members to optimize desktop configuration and deployment strategies.<br>• Maintain accurate documentation of IT assets and support activities.<br>• Assist in managing Active Directory and backup technologies as needed.
<p>We are seeking a Help Desk Technician to join our team in a 100% onsite contract at a leading Internet Service Provider (ISP) in Ames, IA. The ideal candidate will have strong technical troubleshooting skills, a customer-first mindset, and the ability to resolve IT related issues efficiently.</p><p><br></p><p><strong><em><u>This role is contract only. This is 100% onsite.</u></em></strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical support to residential and business customers via phone, email, and in person.</li><li>Diagnose and troubleshoot internet connectivity issues, router/modem problems, and network performance concerns.</li><li>Guide customers through setup, configuration, and basic troubleshooting of ISP-provided equipment.</li><li>Escalate complex technical issues to Tier 2 and Network Engineers as needed.</li><li>Maintain detailed documentation of troubleshooting steps and resolutions in the ticketing system.</li><li>Assist with account setup, password resets, and billing-related technical inquiries.</li><li>Ensure a high level of customer satisfaction by providing professional and friendly support.</li><li>Stay updated on company services, network changes, and troubleshooting techniques.</li><li>You will be assisting the end user with the following: Networking, IP addresses, routers, hookups, connectivity, and troubleshooting a variety of Windows Environments.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in West Des Moines, Iowa. In this role, you will be responsible for gathering and analyzing business requirements, collaborating with stakeholders, and supporting the development team throughout the product lifecycle. This is an excellent opportunity to contribute to impactful projects and work with dynamic teams in a focused and organized environment.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and define technical and business requirements for small to medium-scale projects.<br>• Document and maintain detailed data processes and system specifications to ensure clear communication.<br>• Support software development practices, including writing user stories and utilizing Agile tools such as JIRA.<br>• Coordinate and manage project tasks, ensuring timely delivery and alignment with business goals.<br>• Analyze existing business processes and identify areas for improvement through gap analysis.<br>• Provide ongoing project documentation and reporting to stakeholders.<br>• Facilitate communication between internal teams and external third parties to achieve project objectives.<br>• Assist with the development and implementation of software solutions, including life insurance and annuity-related systems.<br>• Perform other duties as assigned to meet organizational needs.
The Genesys Analyst position has the responsibility and oversight for all aspects of Genesys Cloud CX’s implementation within the client and the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize individual, team, and organizational productivity by addressing contact center business requirements and providing direction and advice on how to further utilize its capabilities. <br> <br> ESSENTIAL DUTIES AND RESPONSIBILITIES: <br> • Lead development and deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys Cloud Architect. Lead deployment of other Genesys modules such as Voice-of-Customer surveys and Knowledge Center, including coordinating and driving execution with other IT teams and vendors. • Analyze business requirements, provide time estimates, document design, perform system configuration and/or development, and support production deployment. • Collaborate with the API and Data Engineering teams to ensure rich data integration functionality, using approved REST APIs for data access. • Troubleshoot, maintain, upgrade, and identify problem areas and solve issues in a proactive manner. Coordinate with Genesys, internal technical teams, and other staff as necessary to resolve project issues or production incidents with Genesys solution and related applications. Apply SRE (site reliability) best practices for the entire tool platform and ensure HA (high availability) status. • Perform other duties as assigned by leadership <br> <br> EDUCATION AND/OR EXPERIENCE: <br> Bachelor’s degree (in CS, MIS, information technology, or related field of study; plus five (5) years of progressively responsible related technical experience; or equivalent combination of education and/or experience. <br> Hands-on experience leveraging Genesys Cloud CX Architect for IVR development and AI technologies. <br> Software development experience with familiarity with source code control/GitHub and Genesys Terraform/CX as Code. <br> Design, development, and support experience with other Genesys Cloud CX capabilities, such as call recording, transcripts, Knowledge Center, Voice-of-Customer Surveys, and reporting <br> Experience in consuming RESTful APIs for data integration and understanding of authentication methodologies (Oauth, SAML). <br> Prior experience in an Agile environment preferred. <br> <br> CERTIFICATES, LICENSES, detail oriented DESIGNATIONS: Required: Genesys Cloud CX: Developer Certification [GCX-GCD] <br> <br> <br> KNOWLEDGE, SKILLS AND ABILITIES: • Excellent hand-on knowledge of Genesys Cloud CX capabilities, architecture, design tools, testing practices, and monitoring tools. • Ability to troubleshoot telephony integration deployments, including media, CTI, Call Event-related issues. • Broad knowledge of information technology functions and disciplines, including but not limited to, architecture, data management, operations, security and business analysis.
<p><strong>Application Administrator</strong></p><p><strong>Location:</strong> Des Moines, IA (Hybrid: 2 days in office, 3 days remote)</p><p><strong>Compensation:</strong> $60,000–$90,000 annually</p><p><br></p><p> We are seeking a highly motivated Application Administrator to join our dynamic team. This role is focused on supporting a wide array of applications within the Microsoft and IT Service Management (ITSM) ecosystem. The ideal candidate will drive workflow optimization, support system administration tasks, and serve as a customer-facing resource, including direct interaction with executives, such as the CEO. If you're looking for an exciting opportunity to leverage your technical expertise while engaging with senior leadership, this role is perfect for you!</p><p><br></p><p>For immediate and confidential consideration, send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today! </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Application Administration</strong></p><ul><li>Support and manage applications such as Microsoft Teams (including Calling features), SharePoint, and ITSM platforms like Avante Neurons and ServiceNow.</li><li>Work within IT service management systems to edit and optimize workflows for improved functionality.</li><li>Lead process enhancements using ITSM tools to ensure efficiency and proper workflow management.</li></ul><p><strong>Microsoft Ecosystem Support</strong></p><ul><li>Oversee Microsoft Azure, Intune, Group Policy (GP), O365, AutoPilot, Entra, and MS Teams Calling to ensure seamless operation and user satisfaction.</li><li>Ensure the effective deployment and maintenance of Microsoft tools and services, troubleshooting issues as needed.</li></ul><p><strong>Customer Interaction</strong></p><ul><li>Act as a customer-facing representative to ensure top-tier support and communication for application-related needs.</li><li>Build rapport with senior executives, including the CEO, while addressing technical concerns and providing solutions effectively.</li></ul><p><br></p>
Position: Business Analyst / Project Manager - Manufacturing ERP<br> Location: Des Moines, IA - Onsite<br> Salary: up to $85,000 base annual salary plus exceptional benefits<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> Are you a proactive problem-solver with ERP experience in a manufacturing environment? A leading company in Des Moines is seeking a Business Analyst / Project Manager to support a major ERP initiative. This is a permanent, onsite role with excellent benefits and growth potential.<br> What You’ll Do:<br> ○ Coordinate ERP-related tasks and timelines across departments<br> ○ Communicate with vendors and internal teams to ensure project milestones are met<br> ○ Document system customizations and changes<br> ○ Support operations teams (accounting, HR, purchasing, customer service)<br> What You Bring:<br> ○ ERP experience (any system)<br> ○ Background in manufacturing environments<br> ○ Strong communication, documentation, and organizational skills<br> ○ Ability to keep projects on track and stakeholders informed<br> Ready to lead from the ground floor of a major ERP transformation? Apply now and bring your ERP expertise to a team that values initiative and impact.<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>GROWING FINANCIAL COMPANY INDUSTY & STABLE COMPANY </p><p>MORTGAGE LOS SYSTEMS ADMINISTRATOR / ENCOMPASS SYSTEMS ANALYST</p><p>LOCATION: DES MOINES, IOWA * ONSITE IN OFFICE </p><p>IMMEDIATE HIRE ! ONSITE IN DES MOINES WITH FLEXIBILITY! LOOKING FOR EXPERIENCE WITH THE LOS LOAN ORIGINATION SYSTEM WITH ENCOMPASS OR EMPOWER, OR CAYLX, </p><p><br></p><p>ENCOMPASS SYSTEM LOS LOAN ORIGINATION SYSTEMS ANALYST / CONFIGURATION ANALYST </p><p><br></p><p>Mortgage Systems Administrator to Sys Admin, manage, configure, support & enhance key platforms like ICE Encompass, ICE Black Knight, SimpleNexus, OR any LOS.</p><p>This is An awesome culture. Happy Hour Fridays and you will love the people you work with!</p><p>***contact me directly, Carrie Danger, SVP Permanent Placement Team; Email me your resume for immediate consideration***</p><p>WHAT YOU WILL DO: </p><p><br></p><p>· Design, configure, test, & enhance system enhancements, business rules, workflows, and forms</p><p>· Collaborate with cross-functional teams on anything new and ongoing system improvements</p><p>· Troubleshoot and resolve system issues, manage user access, and support end users</p><p>· Lead QA efforts and support UAT for system updates and vendor changes</p><p>· Create documentation, user guides, & policies</p><p>· Analyze trends & generate reports</p><p>WHAT YOU WILL NEED: </p><p>· 3–5 years of experience in mortgage system administration, configuration, or development</p><p>· Mortgage LOS Loan Origination Systems Analyst / Systems Administration/ Configuration analyst experience ·</p><p> Strong experience with ICE Encompass and/or ICE Black Knight highly preferred</p><p>· Technical Systems admin experience with Config & Integration experience</p><p>This is a PERMANENT / DIRECT HIRE POSITION MORTGAGE LOS SYSTEMS ADMINISTRATOR / ENCOMPASS SYSTEMS ANALYST with a base salary range of up to $100k PLUS outstanding benefits , + Bonus and Profit Sharing Bonus. Confidentially inquire for more details! Please contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at my Direct Office # (515) 259-6087 or Cell: 515-991-0863, and Carrie Danger ** Email me your resume for immediate consideration to Carrie Danger * Email address is on my LinkedIN Profile.</p>
<p>IMMEDIATE INTERVIEW</p><p>PERMANENT POSITION ! Technical Hands-On Infrastructure Lead (Direct Hire PERM)</p><p>* HANDS ON TECHNICAL POSITION</p><p>DAILY WORK ONSITE in the Des Moines Office IOWA AREA.</p><p><br></p><p>*** For immediate and confidential consideration, please send a message to CARRIE DANGER on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Salary up to $125K. PLUS A 5% BONUS = 130K total comp. </p><p><br></p><p>IF you would LOVE a leadership position but NOT sacrifice AND Let your current technical skills than this position is for you! Lead a SMALL team PLUS remain technical long-term !! Need ability to be comfortable ‘In the Weeds’ / Technical Day to Day of the IT organization, being hands-on. </p><p><br></p><p>REQUIRED TECHNICAL SKILLS: Systems administration – VMware, Mid to Large size server management, Networking / Network Engineering – Cisco Meraki experience and Routers, Switches, and firewall experience, O365, Active Directory, & Nutanix is HUGE, general support skills. </p><p><br></p><p>This is a Permanent Direct Hire Technical Hands On Infrastructure Leader position in the Des Moines IOWA area up to $125K. You must reside in the Des Moines area. </p><p><br></p><p>You must have Current Technical Infrastructure experience, Technical current HANDS-ON skills in both Server infrastructure, Networking, and previous Lead experience. You will be hands on technical and you will be you will be a difference maker in working with the infrastructure team.</p><p><br></p><p>If you know of anyone who you would recommend for this opportunity or others, referral bonuses paid upon placement of the referral! Full time Technical Hands On Infrastructure Leader PERMANENT DIRECT HIRE position to $115K - $125K plus 5% Bonus - $130K. DIVERSITY WELCOMED! For immediate and confidential consideration on this Direct Hire position or other permanent IT opportunities in the Des Moines OR Iowa area, please call CARRIE DANGER, SVP at My Direct Office #: 515-259-6087, or e-mail resume confidentially to Carrie Danger – email address on my LinkedIN Page! position in the Des Moines IOWA area up to $125K. You must reside in the Des Moines area. </p>
<p>We are looking for a detail-oriented Accounts Payable Analyst to join our team in Ankeny, Iowa. In this role, you will handle essential financial processes, including verifying invoices, reconciling accounts, and ensuring accurate payment to vendors. This position is ideal for someone who is organized, trustworthy, and has a strong aptitude for working with numbers.</p><p><br></p><p>Responsibilities:</p><p>• Review and verify invoices and expense reports to ensure accuracy and compliance with company policies.</p><p>• Reconcile account balances and financial reports to maintain up-to-date and accurate records.</p><p>• Process vendor payments, including verifying federal ID numbers and resolving discrepancies.</p><p>• Identify opportunities for discounts, issue purchase order amendments, and manage stop-payment orders as necessary.</p><p>• Assist with maintaining accounting ledgers by reconciling monthly statements and transactions.</p><p>• Manage petty cash, including recording entries and verifying documentation.</p><p>• Prepare and report sales tax based on paid invoices.</p><p>• Support annual 1099 form preparation and ensure compliance with tax regulations.</p><p>• Perform credit card reconciliations and ensure accurate recording of transactions.</p><p>• Address other related duties as assigned to support the accounting department.</p><p><br></p><p>If you are looking for a family-friendly environment that provides a work/life balance and growth opportunities then you don't want to miss out on this opportunity! </p>
We are seeking a highly skilled and motivated Senior Financial Analyst to join our Development Division. In this key role, you will be responsible for analyzing monthly financial statements, assisting in budgeting and forecasting processes, and presenting financial results to senior management. Your expertise in financial analysis and strategic insights will play a crucial role in driving informed decision-making, ensuring accurate financial reporting, and optimizing the financial performance of the development division.<br><br>Key Responsibilities:<br><br>Monthly Financial Statement Analysis:<br><br>Prepare, review, and analyze monthly financial statements and performance reports for the Development Division.<br><br>Identify variances between actual and budgeted financials, and provide detailed explanations and recommendations for corrective actions.<br><br>Conduct thorough analysis of income statements, balance sheets, and cash flow reports to assess financial performance and trends.<br><br>Collaborate with cross-functional teams to ensure financial data is accurate and aligns with operational results.<br><br>Budgeting & Forecasting:<br><br>Lead the budgeting and forecasting process for the Development Division, collaborating with department heads to gather inputs and establish financial targets.<br><br>Develop and maintain detailed financial models to project future performance, identify potential risks, and optimize financial outcomes.<br><br>Provide periodic updates on forecasted performance versus actuals, offering insights on variances and potential impacts on overall financial results.<br><br>Financial Reporting & Presentation:<br><br>Prepare comprehensive financial reports for senior management, including monthly, quarterly, and annual financial results.<br><br>Present financial data and performance metrics to leadership teams, offering actionable insights to support business decisions.<br><br>Develop executive-level presentations that clearly communicate financial performance, forecasts, and strategic recommendations.<br><br>Cost Control & Efficiency Improvement:<br><br>Monitor and analyze cost structures within the Development Division to identify opportunities for cost optimization and efficiency improvements.<br><br>Recommend strategies to reduce financial risk and ensure the division operates within budget while meeting development goals.<br><br>Implement best practices for financial management and controls.<br><br>Ad-Hoc Analysis & Strategic Support:<br><br>Provide ad-hoc financial analysis and decision support as needed for strategic initiatives, capital projects, or new business opportunities.<br><br>Support the finance team in preparing financial models for development projects, ensuring alignment with the company’s long-term objectives.<br><br>Assist with the preparation of presentations for board meetings and investor relations as required.<br><br>Collaboration & Stakeholder Management:<br><br>Build strong relationships with key stakeholders in the Development Division and other departments to understand business needs and financial requirements.<br><br>Serve as a trusted advisor to senior management and department leaders, providing actionable financial insights to support their decision-making.<br><br>Ensure alignment between financial goals and operational activities, driving the successful execution of strategic initiatives.
<p>We are looking for a highly organized and detail-oriented Portfolio Analyst to join our Life IT team in West Des Moines, Iowa OR Sioux Falls, SD. This long-term contract position involves supporting portfolio management tasks, including budget planning, financial tracking, work intake, governance processes, and reporting on portfolio health and metrics. The successful candidate will collaborate closely with portfolio leadership to analyze data, develop actionable insights, and ensure efficient prioritization and preparation of work for agile teams.</p><p><br></p><p>Responsibilities:</p><p>• Track and manage portfolio budgets, including financial planning, reporting, and forecasting.</p><p>• Oversee work intake processes, ensuring business cases are thoroughly developed and reviewed.</p><p>• Collaborate with leadership to analyze portfolio data and provide actionable insights through reports and presentations.</p><p>• Support governance activities, such as prioritizing tasks and preparing work for agile development teams.</p><p>• Monitor and report on portfolio health by tracking key metrics, including Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs).</p><p>• Develop and maintain dashboards and reports using tools like Power BI and Excel to visualize portfolio performance.</p><p>• Communicate trends, insights, and recommendations effectively to stakeholders through clear and concise presentations.</p><p>• Foster strong collaboration across teams by facilitating discussions and ensuring alignment on priorities.</p><p>• Troubleshoot and resolve complex issues independently, proposing practical solutions when challenges arise.</p><p>• Utilize technical tools, such as Azure DevOps and portfolio management solutions, to streamline processes and improve efficiency.</p>
<p>We are looking for a highly driven Senior Financial Analyst to join our team in West Des Moines, IA. This long-term contract position offers an exciting opportunity to contribute to financial planning and analysis efforts, ensuring accurate reporting and supporting key business objectives. The role is critical in managing fixed assets and collaborating with cross-functional teams to drive financial success.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly financial close processes and ensure compliance with quarterly accounting requirements.</p><p>• Conduct variance analysis to identify deviations from budget, forecast, and prior periods, providing actionable insights.</p><p>• Prepare and review journal entries, accruals, and adjustments in alignment with established accounting standards.</p><p>• Perform ad hoc financial analyses and tasks to support decision-making and business objectives.</p><p>• Evaluate and prioritize capital expenditure proposals to align with organizational goals.</p><p>• Manage the annual capital budget and track project spending to maintain financial oversight.</p><p>• Collaborate with cross-functional teams to validate project assumptions, timelines, and deliverables.</p><p>• Drive initiatives related to fixed asset management and ensure proper alignment with financial strategies.</p><p>• Ensure compliance with accounting principles and organizational policies in all financial operations.</p><p>• Support the development and improvement of financial processes and reporting mechanisms.</p>
<p><strong>Supply Management Specialist Contract Engagement with John Deere ISG</strong></p><p><br></p><p>Are you ready to contribute to innovative solutions that drive the future of manufacturing and engineering? We are supporting a key contract engagement for the team at John Deere Intelligent Solutions Group (ISG) - a detail-oriented and proactive Supply Management Specialist who thrives in a collaborative environment and is ready to support cutting-edge projects in product development and supply chain continuity.</p><p><br></p><p>This role demands a strategic thinker with a strong background in supply management and manufacturing processes, as well as exceptional relationship-building and negotiation skills. If you’re passionate about driving impactful results, let's connect today! </p><p><br></p><p><strong>Key Details</strong></p><p>Schedule: Hybrid (4 days in office, 1 day remote)</p><p>Location:<strong> </strong>Urbandale, IA </p><p>Visa Sponsorship: Not available, now or in the future</p><p>Remote Candidates: Not considered</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Engineering Change Management (ECM): Support ECM processes to ensure design changes and product improvements are implemented efficiently and cost-effectively.</li><li>Cross-Functional Collaboration: Build and maintain strong relationships across teams to drive continuous improvement in current production parts.</li><li>Supplier Relationship Management: Develop and maintain supplier relationships, monitor their performance, and define corrective actions to improve quality and delivery metrics.</li><li>Program Supply Chain Deliverables: Drive supply chain contributions for engineering product development programs.</li><li>Risk Mitigation and Continuity of Supply: Lead continuity of supply initiatives through improvement processes, critical resourcing, and risk management strategies.</li><li>Negotiation & Agreements: Negotiate supply agreements (e.g., Last Time Buy), aligning with organizational objectives for cost, quality, and supply reliability.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to work with an iconic company recognized globally for its innovation and excellence.</li><li>Collaborate in a hybrid work environment that blends on-site teamwork with flexible remote work.</li><li>Make a meaningful impact by helping drive projects forward with efficiency and precision.</li></ul><p>Put your expertise into action, supporting major engineering advancements in supply chain and manufacturing processes. Connect with our team today at (563) 359-3995 - Christin, Erin and Lydia are great points of contact for this opportunity! </p>
<p>Exciting Jr. API Integration Specialist Role at a Premier Tech-driven Company</p><p><br></p><p>Join us at our trailblazing tech-focused client for an exhilarating career as an entry level API Analyst! Located in West Des Moines, IA, our premier client, along with their extensive partner network, is offering a fantastic opportunity to kick-start or advance your career in tech!</p><p><br></p><p>If you have a strong understanding of APIs and the technical aptitude and background to integrate new APIs into dynamic existing applications, apply today! Please send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today!</p><p><br></p><p>In this pivotal role, your primary focus will be to code new APIs, cultivate relationships with new partners, and broaden the corporate footprint amongst provider partners. We invite ambitious individuals, eager to progress with our company, to grab this superb opportunity!</p><p><br></p><p>Responsibilities:</p><p>1. Leading the integration of innovative APIs for application usage.</p><p>2. Cooperatively tackling the intricacies of APIs.</p><p>3. Building productive relationships with our partner companies for seamless API integration and problem-solving.</p><p>4. Partnering with our devoted development team to upgrade system procedures.</p>
<p>Are you an experienced payroll professional looking to advance your career with a reputable organization? We are seeking a <strong>Senior Payroll Specialist</strong> to join a dynamic team and play a key role in ensuring accurate and timely payroll processing. If you have a passion for problem-solving, process improvement, and compliance, this opportunity is perfect for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Payroll Processing:</strong> Manage and oversee end-to-end payroll processing for a large employee base (including multi-state or international payroll, if applicable).</li><li><strong>Compliance Management:</strong> Ensure adherence to federal, state, and local laws and regulations governing payroll.</li><li><strong>Reporting & Auditing:</strong> Generate payroll reports for management and audit purposes while identifying and resolving discrepancies.</li><li><strong>Tax Filings:</strong> Manage payroll tax filings, deductions, and reconciliations to ensure accuracy and timeliness.</li><li><strong>System Expertise:</strong> Work with HRIS and payroll/ERP systems (e.g., Workday, UKG, ADP, Ceridian) to troubleshoot issues and streamline workflows.</li><li><strong>Process Improvement:</strong> Identify opportunities to optimize payroll processes and implement best practices.</li><li><strong>Employee Relations:</strong> Assist employees in resolving payroll-related questions and concerns professionally.</li><li><strong>Collaboration:</strong> Work closely with HR, Accounting, and Finance teams to ensure seamless payroll operations.</li></ul>
We are looking for a skilled Business Analyst with a focus on digital projects to join our team in West Des Moines, Iowa. This is a long-term contract position with the potential for conversion to a permanent role. The ideal candidate will bring expertise in UI/UX design and excel at collaborating with cross-functional teams, including Sales, Marketing, and Product, to support the Digital Portal Team.<br><br>Responsibilities:<br>• Analyze and document business requirements to ensure alignment with project goals and stakeholder needs.<br>• Collaborate with cross-functional teams, including Sales, Marketing, and Product, to deliver effective digital solutions.<br>• Support the development and enhancement of client-facing digital portals with a focus on UI/UX improvements.<br>• Conduct gap analyses to identify areas for process optimization and recommend actionable solutions.<br>• Manage multiple projects simultaneously, adapting to shifting priorities and deadlines.<br>• Facilitate communication between technical teams and business stakeholders to ensure clear understanding of deliverables.<br>• Create and maintain detailed documentation, including business requirement documents and process workflows.<br>• Utilize tools such as Atlassian Jira to track project progress and manage tasks effectively.<br>• Participate in Agile Scrum ceremonies to support iterative project development.<br>• Conduct AB testing to validate digital solutions and ensure optimal user experiences.
<p>As the Business Analyst, you’ll be a key player in facilitating communication and alignment between business stakeholders and development teams. You’ll run essential meetings—including stand-ups, retrospectives, and project kickoffs—and step into a “Scrum Master” role when needed (prior experience in this is helpful, but not required!). Your time will be evenly split between business users and developers, with a slight lean into technical collaboration, all while maintaining a strong analytical perspective.</p><p><br></p><p>If you’re ready to take on a collaborative and impactful role where you can bridge the gap between teams and drive results, we’d love to hear from you! </p><p><br></p><p>Salary $85,000–$105,000, for immediate and confidential consideration, send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today! </p><p><br></p><p><strong>Collaborative Leadership:</strong></p><ul><li>Lead stand-ups, retrospectives, and kickoff meetings for various projects.</li><li>Work closely with tech leads and senior developers for guidance when required.</li></ul><p><strong>Business Requirement Definition:</strong></p><ul><li>Gather, document, and map business requirements in collaborative discussions with business teams.</li><li>Translate business needs into actionable tasks for the development teams via clear kickoff meetings.</li></ul><p><br></p><p><strong>Problem Resolution:</strong></p><ul><li>Facilitate discussions between support groups, dev teams, and business partners to address and resolve issues efficiently.</li><li>Map and coordinate solutions without delving into code or databases.</li></ul><p><strong>Tools:</strong></p><ul><li>Utilize tools such as JIRA (phasing out), Confluence, and Wikis for project management and documentation.</li></ul><p><br></p><p>This is an exciting opportunity to work with a collaborative and supportive team. We’re looking for someone who can step into this role with confidence, utilizing their organizational skills to help define and deliver business requirements while fostering communication between teams. Apply today! </p><p><br></p><p><br></p>
We are looking for an experienced Business Analyst to join our team in West Des Moines, Iowa. This is a long-term contract position, ideal for someone who excels in analyzing business needs, building strong stakeholder relationships, and delivering organized documentation. The role requires someone with excellent attention to detail, strong communication skills, and a solid understanding of business analysis methodologies.<br><br>Responsibilities:<br>• Gather, analyze, and document business requirements to support project objectives and stakeholder needs.<br>• Facilitate requirements gathering sessions and ensure clear communication across multiple business groups.<br>• Create and maintain detailed documentation, including business requirement documents, using tools like Word, Excel, and Visio.<br>• Build and foster strong relationships with stakeholders to ensure alignment and collaboration.<br>• Utilize Jira and other work management tools to track progress and manage workflows effectively.<br>• Interpret and analyze documents, manuals, and instructions to provide actionable insights.<br>• Present information clearly and effectively in group settings, both verbally and in written formats.<br>• Identify and resolve issues promptly, applying practical problem-solving skills.<br>• Collaborate with team members, customers, and external parties to achieve project goals.<br>• Apply mathematical concepts and calculations to support analyses and reporting.
We are seeking an Accounts Payable Specialist to join our team in Johnston, Iowa. The role involves comprehensive management of accounts payable operations in our organization. The primary responsibilities include efficient processing of invoices, maintaining vendor relationships, and ensuring adherence to our internal policies and regulatory standards.<br><br>Responsibilities:<br>• Efficiently process and verify invoices, ensuring their accuracy and compliance with company policies and procedures.<br>• Maintain and update vendor information in the accounting system, ensuring all data is current and accurate.<br>• Handle inquiries from vendors in a detail oriented and timely manner, addressing payment status, discrepancies, and account issues.<br>• Conduct regular reviews and reconciliations of purchase orders, contracts, and statements to ensure accurate and authorized payments.<br>• Prepare and process various payment modes such as check runs, ACH payments, and credit card payments, adhering to established schedules.<br>• Maintain and update payment records, reconciling accounts payable ledgers on a monthly basis.<br>• Collaborate with other departments like purchasing, receiving, and finance to resolve discrepancies and ensure proper documentation for payments.<br>• Participate in audits, providing necessary documentation to auditors as required.<br>• Ensure compliance with specific billing regulations, including HIPAA and other regulatory requirements related to finance.<br>• Monitor and report on outstanding payables, ensuring timely payments and identifying any potential issues or discrepancies.<br>• Support continuous improvement initiatives for accounts payable processes and systems.
<p>We are looking for an experienced Lead Quality Assurance specialist specializing in Salesforce to join our team in West Des Moines, Iowa. In this contract position, you will play a pivotal role in overseeing and implementing quality assurance practices for large-scale projects. This is an excellent opportunity to contribute to a fast-paced environment within the life insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Lead testing efforts for large projects, ensuring alignment with established standards and practices.</p><p>• Create and maintain test plans, schedules, and documentation to support testing activities.</p><p>• Develop and execute both manual and automated test cases, ensuring comprehensive coverage of business requirements.</p><p>• Coordinate testing activities across multiple teams to ensure seamless delivery of project milestones.</p><p>• Build and enhance test automation frameworks using tools such as AccelQ and Selenium.</p><p>• Ensure traceability between business requirements, technical specifications, and test cases.</p><p>• Identify, track, and manage defects throughout the testing lifecycle.</p><p>• Collaborate with stakeholders to address quality assurance concerns and implement solutions.</p><p>• Provide mentorship and guidance to team members, fostering a culture of high-quality deliverables.</p><p>• Perform audits and reviews to ensure adherence to agile and defect management processes.</p>
