WI3644005

1

Bachelor's Degree

Bachelors Degree

Unspecified

40

JOB REQUIREMENTS: Position Summary: Direct Supply is building the future
of healthcare technology with industry-leading products, solutions and
platforms to help improve the lives of millions of seniors and those who
care for them. In the Champion Ambassador Operations Specialist
position, you\'ll be the first impression to our candidates, visitors,
vendors, and contractors when coming onto our campus as well as the
first level advocate for the service needs of our internal Partners.
Your courteous, professional and efficient communication (in-person,
telephone & email) will ensure a positive first impression for all
external guests and internal partners as you help ensure all guests
reach their destination. You\'ll also play a key role in dispatching
internal service requests to the appropriate internal service
department. Competencies & Skills Needed: Focuses on Customers -
Exceptionally high degree of customer focus and ability to interact and
communicate effectively with both internal and external customers,
vendors and multi-functional teams Demonstrated proficiency in Microsoft
Word, Excel and Outlook. Communicates Effectively - Delivers clear and
timely communication in-person, over the phone, as well as through
written email, with a strong attention to detail Deals with Ambiguity -
Drives progress through uncertainty and effectively navigates in new
situations. Adjusts well to change and shifts gears easily. Excellent
organizational and time management skills with ability to prioritize and
meet deadlines and resolve problems. Solves Problems - Ability to work
independently, exercise discretion and use experience, common sense and
judgment to solve problems. Ability to work at our Main Campus in
Milwaukee, WI within the core hours of 7:00am - 5:00pm each day. What
You\'ll Do and Impact: Greet and direct visitors, vendors and candidates
with an inviting and approachable demeanor. Answer, screen and route
inbound phone calls received over the external main company phone line
and internal line to the appropriate individuals and/or departments.
Ensure proper internal Partner is notified promptly when a guest arrives
and strives to maintain timeliness of interviews. Serve as the first
point of contact for the service needs of our internal Partners.
Promptly and courteously assess, categorize and prioritize internal
service requests received via email, phone or in-person. Collect
information, resolve and/or dispatch to the appropriate department for
service. Maintain a strong knowledge base of internal services and
processes through continued support and communication with all internal
service departments (i.e. Campus Operations, Corporate Purchasing, CIS,
etc.). Manage, track and monitor all requests utilizing the technology
ticket platform until the Partner is satisfied with the resolution.
Requests also require management of team assigned tasks including, but
not\... For full info follow application link. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/EDC77D7601BC41C3