WI3652623

1

Unspecified

40

JOB REQUIREMENTS: Work Location Type:Milwaukee, WI As a leading
industrial distributor with operations primarily in North America, Japan
and the United Kingdom, We Keep The World Working by serving more than
4.5 million customers worldwide with products delivered through
innovative technology and deep customer relationships. With 2023 sales
of \$16.5 billion, we\'re dedicated to providing value for customers,
fostering an engaging culture for team members and driving strong
financial results. Our welcoming workplace enables you to learn, grow
and make a difference by keeping businesses running and their people
safe. As a 2024 Glassdoor Best Place to Work and a Great Place to
Work-Certified company, we\'re looking for passionate people to join our
team as we continue leading the industry over our next 100 years.
Position Details: The Branch Team Lead role helps lead the daily
operations to ensure customer service and operational excellence. Help
improve company projects and results with the branch teams. Create and
promote an environment where team members are empowered and engaged to
the success of the company. Work with members of branch leadership team.
You will report to an Operations Manager or Branch Manager. This
position is hourly and the starting pay is \$28.00-\$32.00 The range
provided is a guideline and not a guarantee of compensation. Other
factors that are involved in offer decisions include, and are not
limited to: a candidate\'s experience, qualifications, geographical
area, and internal equity of the team.You Will: Provide customer service
and direction regarding the daily activities of a team at the branch
location Clarify direction for team members by projects, priorities and
company strategy and provide continued feedback Help improve the
achievement of essential operational metrics in customer satisfaction,
sales, safety, and operational improvements Provide a creative customer
experience and ensure customer retention and satisfaction Provide
frequent, direct and candid feedback to strengthen or enhance skills
needed to run branch operations Monitor counter transactions to provide
appropriate guidance to team members Facilitate team member onboarding
and ongoing training Build work schedules to ensure productivity and
staffing levels Assess processes for improvement opportunities using
Continuous Improvement methodology. Suggests and implements changes to
enhance defined processes and improve sales and service Foster between
all internal partners including Sales, Branch Network, Customer Service
Centers, and Onsite Services teams May take and respond to emergency
customer calls after hoursYou\... For full info follow application link.
Grainger is an Equal Opportunity Workplace and an Affirmative Action
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or protected
veteran status. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/451C0168D0484209