We are looking for a dedicated Case Management Assistant to join our team on a long-term contract basis in San Leandro, California. In this role, you will support the Care Management team, assisting social workers and nurses with administrative tasks to ensure effective care coordination and discharge planning. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively with healthcare professionals.<br><br>Responsibilities:<br>• Assist the Care Management team by providing administrative support for care coordination and discharge planning activities.<br>• Maintain and reconcile census data to ensure accurate tracking and reporting.<br>• Coordinate and track communication, such as Important Message (IM) letters, denial letters, and patient choice forms, and regularly update the Care Management team.<br>• Collaborate with payors to obtain necessary authorizations for admissions and post-discharge services, documenting all interactions in the financial system.<br>• Work with referral sources to monitor bed availability and maintain a current database of referral options.<br>• Facilitate effective communication between patients, payors, and healthcare providers to ensure seamless transitions of care.<br>• Create and maintain detailed records and reports using electronic health record systems and case management applications.<br>• Support the team in maintaining compliance with organizational policies and procedures.<br>• Coordinate with the Revenue Cycle team to ensure the accuracy of inpatient encounter documentation.<br>• Provide exceptional customer service while managing multiple inquiries and tasks simultaneously.
