Current UPMC employees must apply in HR Direct.

Patient Care Technicians – Oncology Division – UPMC Shadyside

Job ID: 240000U4
Status:
Regular/Temporary: Regular
Shift: Rotating
Facility: UPMC Shadyside
Department:
Location: 5230 Centre Avenue, Pittsburgh, PA
Union Position: No
Salary Range: $ 17.78-27.95 USD

Are you looking to establish a fulfilling, hands-on health care career while elevating patients’ experience? As a full-time Nursing Assistant or Patient Care Technician with UPMC Oncology units, you’ll make a meaningful difference on our team by working with our Life Changers to provide high-quality patient care. Build relationships with patients as you help them find comfort in a safe environment. 

UPMC Shadyside, a Magnet-designated hospital, is currently hiring Full-Time Patient Care Technicians and Nursing Assistants to support one of the units within the hospital’s Oncology Service Line: 2 Pav/2 South, 4 Main, or 5 Main, 6 Main, 6 west, 7 Main, (unit descriptions below). 

Shadyside’s Medicine Service Line:

  • 2 Pavilion/South- are fast-paced hematology/oncology units that are advancing cancer care. Nurses in this unit specialize in centralizing the care of medically managed patients who have received chemotherapy treatments but will not administer chemotherapy treatments. Ongoing education is valued, supported, and encouraged on both 2 Pavilion and 2 South making them great units for both graduate and experienced nurses seeking to expand their clinical knowledge
  • 4 Main Surgical Oncology – Surgical oncology nursing encompasses patients who are recovering from post-surgical procedures for the treatment of life-altering cancers. These surgical procedures include cytoreductive (debulking) surgery and hyperthermic intraperitoneal chemotherapy treatment, whipple procedures, colon resections, liver resections, and other abdominal/rectal procedures. 
  • 5 Main Medical Oncology 5 Main is an oncology unit that specializes in the care of patients with cancer and blood disorders. 5 Main offers revolutionary cancer treatment and actively participates in oncology research. It is a fast-paced unit that is advancing cancer care
  • 6 Main Medical Oncology Overflow6 Main is a Medical Oncology unit specializing in a wide range of oncological diagnoses and is at the forefront of research. This is a ground unit for new and experienced nurses to develop and be a part of the future of cancer care.
  • 6 West Stem Cell Transplant6 West is an oncology unit that specializes in stem cell transplants, car-t cell infusions, and cutting-edge research.  It is a fast-paced unit that is moving cancer care forward. Patient diagnoses include a robust oncology population specializing in hematological cancers.
  • 7 Main Hematology/Oncology7 Main is a 27-bed hematology-oncology unit specializing in the treatment of leukemia. The length of stay is long for most patients on 7 Main, so we have a family resource lounge as well as rehab equipment directly on the unit.

Unit placement will be determined by candidate preference and current hospital needs. Please specify which unit is your preference in the questionnaire when applying to the position. 

Nursing Support roles are required to work rotating shifts, which include daylight, evening, overnight, weekend, and holiday shifts. Nursing Assistants and Patient Care Technicians will also be required to work 12-hour shifts, with a possibility of a combination of 8-hour and 12-hour shifts.

All hired candidates will complete a mandatory training course. This is a paid training program that spans over two weeks. The main program is weekdays only and daylight hours, with a combination of virtual and in-person days. Attendance is mandatory for the entire training. A one-day training is available on Saturdays for those who have completed a clinical rotation in a hospital, or have specific transferable in-patient/hospital experience.

The Nursing Assistants and Patient Care Technicians provide routine patient care and support the department services in accordance with established policies and procedures. This role will be directed by nurses and/or physicians to ensure that the highest degree of quality patient care can be maintained at all times. Patient care duties may include, but are not limited to, ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients, and blood glucose), vital signs, simple dressings, EKGs, bladder scans, and all specimen collections. 

Nursing Support Career Ladder

Our goal at UPMC is to help you build YOUR career, starting with our robust career ladder! A Nursing Support career at UPMC Shadyside maximizes your potential and advances you to wherever you’d like to go, ensuring that you are equipped with resources, mentors, and leadership along the way.

Job title and salary will be based upon qualifications and career ladder requirements:

  • Nursing Assistant:
    • High school diploma or equivalent.
  • Patient Care Technician:
    • High school diploma or equivalent.
    • 1 Year of Experience, OR enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR completion of a Bachelor’s Degree in a health sciences field.
  • Patient Care Technician – Senior/*Specialist:
    • High school diploma or equivalent.
    • 2 years of healthcare experience, OR 1 year of experience and enrollment in PT/OT/PA program with completion of at least one clinical rotation, OR 1 year of experience and completion of a Bachelor’s Degree in a health sciences field.
    • Annual completion of a professional contribution to be determined after hire.
    • Successful completion of Senior or Specialist training class.
    • *Specialist title determined by specific patient care skills.
  • Patient Care Technician – Lead:
    • High school diploma or equivalent.
    • 3 years of healthcare experience required.
    • Successful completion of Senior or Specialist training.

Responsibilities:

  • Must routinely perform the UPMC nursing core nursing assistant responsibilities, including ADLs (bathing, feeding, transporting, toileting, ambulating, and turning and repositioning patients), PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs), and clean catch/mini catheter urine collection. In addition, simple dressings, 12 lead EKG, bladder scan, all specimen collections.
    • All competencies must be achieved.
  • Ensures equipment malfunctions are reported to the appropriate department.
  • Establishes professional and respectful interpersonal relationships.
  • Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients.
  • Constructively receives feedback and direction.
  • Takes action to improve knowledge, skills, and performance.
  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team.
  • Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions.
  • Cares for patients and self by supporting safety in the workplace.
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
  • Provides patient care, including assisting with patient procedures and activities of daily living.
  • Assists with physical, respiratory, and cardiopulmonary therapies.
  • Provides feedback to the RN regarding patient care and reports changes in patient status.
  • Provides instruction to patients and their families under the direction of the RN.
  • May apply, monitor, and remove patient restraints as per physician or hospital protocol.
  • Strictly adheres to all policies and procedures relative to patient care and hospital-related information.
  • Complies with safety policies and procedures, including standard precautions.
  • Documents in the medical record according to established procedures.
  • Performs assigned work in a timely and productive manner.
  • Completes department clerical functions, as needed.
  • Performs in accordance with system-wide competencies/behaviors.
  • Performs other duties, as assigned.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities and working conditions associated with the job.

Qualifications:

  • High School diploma or equivalent required.
  • Successful completion of UPMC Nursing Assistant, or Patient Care Technician, or EIC training program.
  • Knowledge of body mechanics and transfer techniques.
  • Ability to effectively communicate both orally and in writing.
  • Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), or Paramedic, or current enrollment in an EMT or Paramedic program preferred.
  • Access to medications is limited to the distribution of the medication to the nurse.

 

Licensure, Certifications, and Clearances:

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.  

CAREER GROWTH

Grow Your Nursing Career

Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:

Clyde C.

As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.

Clyde’s Career Journey:

⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

Male nurse stands in front of hospital, smiling at the camera.

Michelle B.

In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.

Michelle’s Career Journey:

⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

Michelle, a blonde nurse, smiles at the camera outside of a hospital setting.

Jouli H.

Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.

Jouli’s Career Journey:

⦁ 2020: Staff Nurse – UPMC Mercy
⦁ 2020: Professional Staff Nurse – UPMC Mercy
⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy

Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

Keshon B.

Keshon might have only started his nursing career 3 years ago, but he has made the most of his time at UPMC! Through tuition assistance and mentorship by coworkers, Keshon has gained experience and grown as a nurse, leader, and UPMC team member. Before his current role with UPMC Travel Staffing, Keshon proudly worked as a staff nurse in his hometown of McKeesport.

Keshon’s Career Journey:

⦁ 2020: Professional Staff Nurse – UPMC Presbyterian Shadyside
⦁ 2020: Professional Staff Nurse, BSN – UPMC Presbyterian Shadyside
⦁ 2020: Staff Nurse – UPMC McKeesport
⦁ 2020: Staff Nurse, BSN – UPMC McKeesport
⦁ 2021: Bed Flow Coordinator – UPMC McKeesport
⦁ 2022: Administrator On Duty – UPMC McKeesport
⦁ 2022-present: RN – UPMC Travel Staffing, MS

Keshon, a younger male nurse, wears blue scrubs in a hospital hallway, looks at camera with a soft smile on his face.

INSURANCE SERVICES DIVISION OF UPMC

Advance Your Future

A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.

About UPMC Insurance Services Division

As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.

Fast Facts:

  • We provide insurance products and services to over more than four million members.
  • UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
  • UPMC Health Plan is among the nation’s fastest-growing health plans.

Opportunities on Our Team

We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.

Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.

Recognized for Excellence

Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:

  1. U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
  2. The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
  3. UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
  4. The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.

*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.

Jump-Start Your Career

Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.

Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.

BENEFITS AND LIFE AT UPMC

Why Work Here

We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Flexibility to choose the shifts and work arrangements work best for your lifestyle
  • Two weeks of paid parental leave
  • Family planning resources
  • Comprehensive health care for dependents
  • Emergency child and elder care options

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Unlimited educational possibilities, including no-cost BSN and MSN programs
  • Robust career ladders for every nurse – no matter your specialty, location, or career stage
  • Up to $6,000 of annual tuition assistance
  • Ongoing learning opportunities

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

* Note: Benefits described may not be applicable to all staff.

Read More about Nursing at UPMC

Keshon, a younger male nurse, wears blue scrubs outside a hospital, looks at camera with a soft smile on his face.

Through tuition assistance and mentorship by coworkers, Keshon launched his nursing career in his hometown of McKeesport.

Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.

Collage of four photos of medical-surgical nurses, all smiling.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

Read More about UPMC Insurance Services Division

Collage of four photos of medical-surgical nurses, all smiling.

In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.

Young man smiles at camera in a studio setting.

Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.

Veteran outside hiking.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

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