Live Chat
Contact
ODJFS Logo in OMJ Seeker Header

in
Learning Facilitator Job in Cleveland, Ohio US
Monster
 
 
 
 

Job Summary

Company
KeyBank NA
Location
Cleveland, OH
Industries
Government and Military
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Job Reference Code
78688109

Learning Facilitator

About the Job

Location:
For Those Who Work At Home - Various, Washington 98136

*Location will be virtual/remote, but must be located in the Pacific Time Zone.

Job Summary
Reporting to the Senior Manager of Learning Delivery, this role is a key contributor to delivering best-in-class learning experiences in physical classroom, virtual and hybrid learning environments. This role facilitates content spanning from leadership competencies to job-specific skills with a goal of improving an individuals' performance and contribution to business results. This role serves as a knowledge broker who, in addition to sharing key content, focuses on helping learners connect the information to current and future responsibilities. The facilitator shares mission-critical concepts, then creates an environment in which learners feel comfortable contributing and being vulnerable. This role's approach shifts learners to be active participants in the process and turning to the facilitator for guidance instead of answers.

Responsibilities

Lead and facilitate modules, classes, workshops and bootcamps to ensure that the programmatic implementation aligns with the identified learning objectives
Cultivate and create a safe and exciting atmosphere for learners to be curious and vulnerable
Ensure all learners are engaged throughout their learning experience
Guide learners through environmental, intellectual and emotional success
Go beyond a one-size-fits-all delivery approach to enabling learners to map out their own journey, and then connecting all possible learning paths into the facilitated learning experience
Serve in both primary (lead facilitator) and secondary (producer) facilitation roles to support the execution of consumer-grade learning experiences
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education Qualifications

Bachelor's Degree in Learning, Education, Business, Communications, Journalism or equivalent (preferred)

Experience Qualifications

3+ years Experience facilitating virtual and in-person content in a corporate L&D, education or professional setting (preferred)

Tactical Skills

You have subject matter expertise in storytelling and delivery approaches, and can easily navigate facilitating different course content - from technical, to functional, to leadership
You have a "Ted Talk" style delivery approach which incorporates confidence, energy, professionalism, technical ability, exceptional learner experience and humor
You can deliver a "Peloton Experience" and excel at engaging learners in a hybrid learning environment in which learners have joined both in-person and online
You have experience, or a high interest, in live video and audio production

Personal Skills

Digital Awareness
Influence
Empathy
Emotional Intelligence

Practical Skills

Oral & Written Communication
Storytelling

Core Competencies

All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

Routine and frequent travel to include overnight stay.

Driving Requirements

Ability to occasionally operate a motor vehicle with a valid driver's license.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $60,000 to $80,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click for a list of benefits for which this position is eligible.

Please click for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 03/25/2024

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

#LI-Remote

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
 
Apply

Job Tools

  • Save
  • Share
  • Report this job
Apply