Patient Safety Specialist Senior

Full-Time (80) hours biweekly

Monday- Friday

Majority On-Site

General Summary

Promotes an environment of safe care for patients by supporting patient safety initiatives. Works with leadership, healthcare providers, and hospital staff to analyze and improve clinical care practices. In accordance to applicable regulatory and legislative requirements ensures completeness and timeliness of patient safety reported data. Promotes and maintains a Hospital-wide environment of safe care for patients treated at the Hospital. Promotes and guides the organization towards a Just Culture Model.

Essential Functions:

• Proactively connects with departments and leaders to promote culture of safety.
• Advocates the effective use of the safety reporting system to minimize blame and retribution and emphasize systems improvements.
• Collaborates with Patient Safety Officer to identify and facilitate necessary practice changes based on clinical and administrative data and current research findings.
• In collaboration with the Patient Safety Officer and Senior Leadership, participates in patient safety initiatives, such as Root Cause Analysis (RCA), Focused Discussions and Failure Modes and Effects Analysis (FMEA) for investigation of patient safety events.
• Supports the organization towards a Just Culture Model through mentoring of leadership and staff.
• Identifies and uses, as appropriate, internal and external resources to assist with the development of training and educational programs.
• Provides educational sessions for WellSpan York Hospital staff as identified from an educational assessment and other avenues.
• Routinely meets with Managers to identify staff or department educational needs.
• Assists in the development and implementation of clinical competencies.

Common Expectations:

• Provides ongoing support to teams to ensure action plans have been successfully implemented.
• Serves as a role model for internal and external customer service behaviors. Challenges others to improve responsiveness to customers.
• Builds and maintains collaborative, supportive and mutually accountable relationships with team members.
• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Maintains appropriate records, reports, and files as required.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Required for All Jobs:

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Reaching - Rarely
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Occasionally

Qualifications

Minimum Education:

• Bachelors Degree Required

Work Experience:

• 5 years in a healthcare related field Required.

Licenses:

• Certified Professional In-Patient Safety Upon Hired Preferred and
• Licensed Registered Nurse Upon Hire Preferred or
• Registered Nurse Multi-State License Upon Hire Preferred or
• Licensed Respiratory Therapist Upon Hire Preferred or
• Licensed Physical Therapist Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Excellent interpersonal and written and oral communication skills.
• Excellent organizational skills.
• Knowledge of theory and process of performance improvement, facilitation, project management and data analysis skills.
• Knowledge of regulatory standards, both state and national patient safety regulations.
• Experience in electronic health record review, Excel, Word, and PowerPoint preferred.
• Ability to work irregular hours and under pressure due to deadlines for work completion.