Security Guard II (Supervisor)



Security Guard II (Supervisor)

Salary

$19.07 Hourly

Location

TX 78205, TX

Job Type

4C Full-Time

Job Number

2024-00381

Department

Convention Facilities

Opening Date

11/20/2023

Closing Date

1/21/2024 11:59 PM Central

Grant Funded

No

FLSA Status

Non-Exempt

Job Summary

Under immediate supervision, is responsible for performing a full range of patrol and security work at a City facility or related area. Exercises functional supervision. May exercise direct supervision over assigned staff. 

Work Location 
900 E. Market St.

Work Schedule 
10:00 p.m. - 6:30 p.m. Shifts and workdays are subject to change to accommodate additional hours,  shift work, evenings, rotating weekends, and holiday shiftwork, as dictated by business needs.

Essential Job Functions

  • Supervises, briefs, and dispatches contract security as required.
  • Trains and instructs security staff as needed.
  • Monitors closed circuit T.V. and fire alarm systems.
  • Investigates incidents and activities.
  • Patrols assigned areas to eliminate or report fire hazards, deter thefts, vandals, or violence and communicates through the use of a two- way radio.
  • Monitors and maintains station at entry/exit point to City activities by observing, walking, reaching, twisting, and kneeling.
  • Conducts operating cash count to ensure that all monies are accounted for.
  • Maintains inventory of equipment using office equipment.
  • Performs related duties and fulfills responsibilities as required.

Job Requirements

  • High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
  • Three (3) years experience in a security-related job.
  • Valid Class 'C' Texas Driver's License.
  • Security Guard Certification is highly desirable.
Preferred Qualifications
  • High level of communication skills to effectively Read, Speak, and Write.
  • Three (3) years of supervisory experience in a security role.
  • Ability to provide exceptional customer service.
  • Ability to carry themselves in a professional manner with customers and employees.
  • Ability to utilize a computer and Microsoft software applications with no assistance.
Applicant Information
  • If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing.  Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
  • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
  • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months.  One year of higher education is defined as 30 credit hours completed at an accredited college or university.
  • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks.  If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Knowledge, Skills, and Abilities

  • Knowledge of applicable security guard orders, requirements, instructions, and procedures.
  • Knowledge of methods of administering first aid and safety rules.
  • Knowledge of crowd control techniques and procedures.
  • Knowledge of emergency procedures and methods.
  • Ability to organize and direct personnel in security operations.
  • Ability to secure accurate information on incidents and make effective reports.
  • Ability to communicate effectively.
  • Ability to act quickly and calmly in emergency situations.
  • Ability to establish and maintain effective working relationships with co-workers, supervisors, and the general public.
  • Ability to perform all physical requirements of the position, with or without accommodations.
  • Working conditions are in a large building complex or stadium environment with occasional exposure to hostile people and emergency situations.

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce.  To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note: 
  • Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
  • Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01
Are you a current regular full time or part time CoSA employee?
  • Yes - I am a Full Time City Employee.
  • Yes - I am a Part Time City Employee.
  • No - I am not a Full Time or Part Time City Employee.
02
Are you a veteran or active member of the armed forces?
  • Yes
  • No
03
Are you a San Antonio Ready to Work Program (SAR2W) or Train for Jobs San Antonio Program (TfJSA) participant?
  • Yes - SA Ready to Work
  • Yes - Train for Jobs SA
  • Yes - Both Programs
  • No
04
What best describes your highest level of education at the end of the current semester?
  • Some High School (No GED)
  • High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
  • 30+ completed semester hours (credits) from an accredited college or university
  • 60+ completed semester hours (credits) from an accredited college or university
  • Associate's Degree from an accredited college or university
  • 90+ completed semester hours (credits) from an accredited college or university
  • 120+ completed semester hours (credits) from an accredited college or university
  • Bachelor's Degree from an accredited college or university
  • Master's Degree from an accredited college or university
  • PhD, JD, or other Post Graduate Degree from an accredited college or university
  • None of the above
05
How many years of verifiable experience do you have in a security-related job?
  • I do not have any experience
  • Less than one year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years or more
06
Do you have a valid Driver's License?
  • Yes
  • No
07
Do you have a Security Guard Certification?
  • Yes
  • No
08
How many years of supervisory experience do you have in a security-related field?
  • I do not have any experience
  • Less than one year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years or more
09
How would you best describe your proficiency in Speaking, Reading, and Writing in English and Spanish?
  • Beginner (Limited communication)
  • Intermediate (Requires some assistance)
  • Advanced
  • Fluent
10
Select any of the following Microsoft Office applications that you have professional experience with.
  • Word
  • Excel
  • Access
  • PowerPoint
  • Publisher
  • Visio
  • Teams
  • Outlook
  • None of the above
11
Select any of the following shifts you are able and willing to work:
  • Day
  • Evening
  • Weekends
  • Holidays
  • On-call
  • After-hours
  • Rotating work schedules
  • Alternate work schedules
  • Adjusted work schedules
12
Describe your experience as a Security Supervisor to include qualifications and number of employees supervised at one time. If you do not have any, respond "n/a"
13
Describe a time you encountered a difficult customer. What was the situation? What did you do? What was the outcome? If you do not have any, respond "n/a"
14
I understand that this position is considered to be a primary driving position and I will be subject to random drug and alcohol testing as defined in AD 4.3, Alcohol and Controlled Substance Testing and AD 4.8, Driver Safety Program. I further understand that the City of San Antonio has a zero-tolerance policy for which termination of employment will result for positive drug or alcohol test results.
  • I agree
  • I disagree

Required Question

Employer
City of San Antonio
Address
Human Resources Department

San Antonio, Texas, 78205
Phone
210-207-8705