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Patient Manager, Clinics

Posting Details

Position Information

Fiscal Year 2023-2024
Position Title Patient Manager, Clinics
Posting Category Staff
Department Clinics
Posting Number U230105
Posting Link https://www.ubjobs.buffalo.edu/postings/46715
Employer UB Foundation Activities
Appointment Term
Position Type
Posting Detail Information

Position Summary
The University at Buffalo School of Dental Medicine is seeking applicants for a part-time Patient Manager who is detail oriented, effective with multi-tasking and time management, and willing to learn new skills.

The Patient Manager will have the following major responsibilities:

  • Manage / Schedule patients for 36-38 students (each patient family has 9-25 patients). Schedule next appt (as determined by faculty & assigned student).
  • Maintain and understand faculty clinic coverage.
  • Coordinate schedule changes with students, DA’s, rotation directors & group directors.
  • Review patient families & schedule patients as appropriate (so patients aren’t waiting 30 days between appts).
  • Verify payments before appts are scheduled, especially for crowns, dentures, implants, root canals. Obtain financial approval of private pay treatment options.
  • Recommend discharge / NATC patients when patient is non-compliant with UB protocols.
  • Assign screening patients to students for screening rotation. CPE Scheduling.
  • Attend scheduled meetings 4-5 times each semester.

Salary is commensurate with experience.

Work hours from 22.50 – 30 hours per week.
Monday – Friday 8:30 a.m. – 5:00 p.m.

May work evening clinic hours occasionally.

Outstanding Benefits Package
Working at UBF comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our UBF benefits website to learn about our benefit packages.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications
A high school diploma, and at least one year of customer service experience required.
Preferred Qualifications
Customer service experience in a dental office is preferred.
Physical Demands
Salary Range $22,230 - $32,760
Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.
Type Part-Time
Campus South Campus
Posting Alerts
Special Instructions Summary
Is a background check required for this posting? Yes
Background Check Notification For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.
Contact Information

Contact's Name Bernadette Dudziak
Contact's Pronouns
Contact's Title Dental Clinic Rotation Scheduler
Contact's Email bdudziak@buffalo.edu
Contact's Phone 716-829-6288
Posting Dates

Posted 11/30/2023
Deadline for Applicants Open Until Filled
Date to be filled 01/01/2024
References

Number of References Required 3
Reference Cutoff Date
Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate your current employment affiliation with the University at Buffalo.
    • Faculty
    • Faculty Student Association (FSA)
    • Research Foundation Employee
    • State Classified
    • State Professional
    • UB Foundation
    • TA/GA
    • Student
    • No Current Employment Affiliation
  2. * How did you first hear about this employment opportunity?
    • AcademicKeys.com
    • CareerExposure.com
    • CareerWomen.com
    • Chronicle of Higher Education
    • DiversitySearch.com
    • GoogleJobs.com
    • HERCjobs.org
    • HigherEdJobs.com
    • IMDiversity.com
    • Indeed.com
    • LinkedIn.com
    • MBACareers.com
    • Conference
    • Personal Referral
    • UBJobs.buffalo.edu
    • Other

Documents Needed To Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents