Job Listing
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| Job ID: 14516227 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Clinic Support Specialist (Clinics & Surgery Center) |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Child Care, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Why M Physicians?
The Clinic Support Specialist facilitates pre-appointment coordination for patients receiving specialty care at the M Health Clinics and Surgery Center in Minneapolis. Assists specialty patients, family and health care providers with all scheduling, medical record gathering, medical record retrieval, right fax management, mail and appointment coordination needs. Coordinates care/information with care team and/or administration. Maintains specialty intake database.
What you will do as a Clinic Support Specialist:
Coordination of care/information with care team and/or administration
Secures information pertinent to the patient visit
Obtains internal and external records
Arranges for courier service when needed to obtain records
Completes intake with as much data/facts/information as possible to assure appropriate registration, scheduling and insurance reimbursements
Provides Right Fax management
Handles mail retrieval and distribution
Creates new patient packet according to individual patient needs
Pages and messages providers and care coordinators regarding urgent issues that need to be addressed in a timely matter
Communicates with patients regarding eligibility for clinical trials
Meets with patients upon arrival to clinic to introduce themselves and care coordinator
Collects all relevant records for patients going back as far as needed to make sure complete medical history is maintained
Works behind the scenes to make sure all pre-appointment needs are met, minimizing the patient's need to call multiple offices for services
What you will need:
Post high school education in medical related area or equivalent experience
Prior experience in patient scheduling and registration in a clinic setting
Two to three years of strong customer service experience
Basic research skills regarding clinical trials
Good medical terminology skills
Excellent interpersonal and communication skills
Location: 909 Fulton St SE, Minneapolis, MN 55455
Hours: 1.0 FTE - 40 hours a week
Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!
Compensation:
21.20 - 30.74 USD Hourly
At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
UMPhysicians is an Equal Opportunity/Affirmative Action/Military Friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, sexual orientation, age, marital status, status with regard to public assistance, disability, or status as a protected veteran.
Refer to ID 82913658 when applying |
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