Job Description
Description
RESPONSIBILITIES
Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
Execute retail banking initiatives and strategies through consultative relationship management
Act as advocate of digital product adoption for customers and internal support for branch associates.
Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
Actively work with branch manager and leadership to promote the bank within the market area.
Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
Must be available for periodic community-based or networking events on evenings or weekends as needed
Other duties as assigned
COMPETENCIES
Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Ability to influence others
Organizational Skills/Detail Oriented
Able to Multi-Task or Juggle Priorities
Leadership/Management Skills
Ability to build collaborative relationships
Ability to develop or mentor others
Ability to work as part of a team
Analytical Thinking
Problem/Situation Analysis
Ability to work Independently
PHYSICAL REQUIREMENTS
this position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School Diploma or Equivalent required
2 - 4 years of experience in banking field required
Associates or Bachelor's Degree in Business, or other business-related field of study
Minimum 1 year of supervisory experience preferred.
SCHEDULE
Operating hours are Monday through Thursday 9:00am - 5:00pm, Friday 9:00am - 6:00pm, and Saturday 9:00am - 12:00pm. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. The average number of Saturdays per month is 2-3. Generally this position will require 37.5 - 40 hours per week.
Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.
