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Customer Experience Distribution Center - PLEASANT PRAIRIE, WI,

Job Information

Job Order ID :
WI3661300
# of Positions :
1
Experience Required :
Duration :
Shift :
Unspecified
Hours per week:
40

Job Description

 
JOB REQUIREMENTS: Global Industrial Corporate Overview For over 70 years
Global Industrial has been an industry leader providing private label
and brand name industrial equipment and supplies to businesses
throughout North America. We carry over one million industrial, material
handling and business products that are sold through our website,
corporate sales people and full color catalogs. We are constantly
increasing our product offerings to meet the diverse and changing needs
of our customers. Our customers include small to large corporations,
institutions, government agencies and consumers across North America.
Key Responsibilities The CEX Distribution Center Associate operates
within a given distribution center and serves as a boots on the ground
point of contact for all communications between the Operations and
Customer Experience departments. In the capacity as a liaison, this
person will be responsible for tracking down information, physical
products, or documents to help expediently resolve customer issues.
Responsibilities: \* Electronically capturing copies of all carrier BOLs
(especially those tied to customer carrier shipments) \* Locating paper
copies of shipping documentation when required \* Checking locations for
correct items, missing parts/pieces, UOM issues \* Will call and collect
shipment verifications (is this still in the DC?) \* Requests to add
additional packaging \* Special shipment requests such as assembling a
non-assembled item \* Making sure all returns are logged into PCS the
day they are returned \* Anything coming to the CS Warehouse Issues
email box from the distribution center \* Special circumstance
cancellations \* Obtaining additional images required for issuing
freight claim \* Additional responsibilities as assigned Competencies
and skills Qualifications: \* Knowledge of Global Industrial
distribution center logistic procedures and protocol \* Solid email
communication skills - this role will communicate directly with
associates from customer service, sales, the distribution center, and on
occasion directly with customers \* Good skills working with a
computer - will need to email, navigate and update PCS, and research
information in High Jump \* Ability to capture digital images via a
camera and scanner, and upload files for distribution \*\... For full
info follow application link. Global Industrial, a Systemax Company
provides equal employment opportunities to all employees and applicants
for employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic
protected by federal, state or local laws. This policy applies to all
terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training. \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/511049DA6E61477B

Company Information

Name :
GLOBAL INDUSTRIAL

Application Information

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