WI3644583

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: KCHC/Pillar Health is hiring multiple Bilingual
Patient Access Representatives to support its main dental clinic.
\$2,000 hiring bonus - See below for details. POSITION SUMMARY The
Patient Access Representative I (PAR I) is to provide exceptional
patient care by creating a patient service experience that is phenomenal
for each and every patient visit. The PAR I works as a partner in the
clinic together with the practitioners, assistive clinical staff, other
administrative staff and leadership to provide a welcoming, caring and
healing environment for patients. Where this position deals directly
with patients and family members, the PAR I is responsible to ensure
that patients\' needs are listened to, understood and resolved within
the scope of this job description. The PAR I is primarily responsible
for the scheduling, rescheduling or cancellation of patient appointments
according to scheduling guidelines and/or company policies. PRIMARY
FUNCTIONS The list of duties and responsibilities is not all inclusive
and may be expanded to include other duties and responsibilities, as
management may deem necessary from time to time. CORPORATE VALUES
Maintain patient confidentiality and functions within the guidelines of
HIPAA. Ability to function well while involved in multiple tasks and
assignments. Ability to concentrate on details while experiencing
frequent interruptions. Review all company messaging systems at the
beginning and end of every shift. Welcome and orient new patients to the
facility. Connect patients to wrap-around services, including, but not
limited to; Aging and Disability Resource Center (ADRC), Badger Care,
Wisconsin Well Woman Program (WWWP), medication assistance. Coordinate
patient transportation assistance. Interact with all patients in a
professional and courteous manner. Ability to direct all incoming calls
to appropriate staff. Other duties as assigned. REGISTRATION Verify and
update patient demographic information. Verify and update patient
insurance information and select appropriate guarantor per service line
during check-in process. Initiate new patient full registration process.
Record patient demographics in EHR to satisfy Universal Data Set (UDS)
requirements. Coordinate handoff to Intake Registered Nurse. SCHEDULING
Ability to appropriately take accurate detailed messages and send them
to the appropriate person via the Electronic Health Record (EHR).
Identify triage situations in patients through red flag words and
terminology during patient interaction. Work collaboratively with
nursing staff to schedule urgent visits. Schedule and reschedule patient
appointments according to the\... For full info follow application link.
Kenosha Community Health Center is an Equal Opportunity employer. All
qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, national origin, disability or
veteran status. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/1C993A63511842E9