at Mediacom Communications Corporation in Apache Junction, Arizona, United States
Job Description
Position Overview:
Perform field technical work. Primarily responsible for maintain the HFC plant from node to tap through routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system. Maintenance and troubleshoot the trunk system due to equipment and/or power failure.
Company Benefits:
Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
- Company provided vehicle and gas card!
- Paid on the job training and opportunity to promote quickly!
- Company provided tools, tablet, and phone!
- Health, vision, and dental insurance!
- Paid vacation, holidays and flex paid time off!
- 401K with generous company match!
- Pay increases through self-guided training!
- Performance bonus potential!
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided !
- Education Enrichment up to $5,000 per year for qualified employees!
- Company provided uniforms and boots!
- Employee Wellness Program!
Position Responsibilities:
- Conduct system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep & balance HFC plant.
- Set trunk levels, set-up and change out trunk amplifiers, calculate signal level losses in cable and equipment for trunk lines and distribution lines.
- Install electronics and make power connections; maintain power supplies.
- Properly use, store and maintain all test equipment used in system.
- Assume full responsibility for troubleshooting and repair of the coaxial and fiber distribution system.
- Prepare estimates for projects, providing bill of materials.
- Work with connectors, fasteners and wire and uses hand tools; splices coax & fiber.
- May perform all duties of Broadband Specialist I-V, Technical Operations descriptions.
- Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lift and carry loads up to 100lbs (including line ladder); Work within limited confines, such as crawl spaces.
- Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed.
- On-call duty may be required; Other functions that may be assigned.
Position Requirements:
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High school diploma or GED required; Associates degree preferred.
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Valid driver’s license; satisfactory driving record required.
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Required - Minimum of 6 months’ time spent as Broadband Specialist III or 5+ years’ equivalent cable technician experience.
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18 months tenure as a Mediacom BBS III or equivalent experience.
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Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Digital Home.
- Knowledge of HFC plant, installs and service calls.
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Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting.
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Advanced level of mechanical skills for splicing
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Ability to interact and communicate with customers and co-workers.
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Ability to work in high or tight spaces.
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Ability to work in all weather conditions and at various heights.
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Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.
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Ability to trouble shoot customer premise equipment and cable issues
Physical Requirements:
- Strenuous – Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.