Insight Global is looking for a Business Systems Analyst to join the Healthcare Division for one of Canada's largest telecommunications companies. This position will be joining the team the post acquisition integration team that is responsible for the platforms and tooling across the entire organization. They
will be responsible for gathering requirements, documentation, and stakeholder management. This role will have oversite over multiple projects that the integration team will be taking on from both a process and technology integration standpoint. The ideal candidate will have exceptional communication and reporting skills, both written and verbal, while being comfortable working within a small team as the project scales up.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- Previous experience as a Business Systems Analysis, with hands-on experience with process mapping, gathering requirements, and stakeholder management
- Previous experience working with product teams to work on future road maps
- Previous experience working within JIRA or a similar ticketing tool
- Previous integration experience, utilizing any of the following: ERP solutions, service management tooling, CRM, collaboration tools, Security Seam, contact center technology, end user device management, IT operations and governance
- Strong documentation skills
- Ability to adapt and learn new technologies/processes quickly
- Previous Financial experience, specifically with cost analysis
- Previous Health industry experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.