Location: Main St., Mandan
Tri-Energy Cooperative, a leading provider of Cenex gas stations and convenience stores across Bismarck, Mandan, Dickinson, Sterling, and Lincoln, seeks a dedicated and customer-focused individual to join our team as a Customer Service Associate. We take pride in offering convenient and well-maintained locations that cater to the diverse needs of our valued customers.
Reporting to the Store Manager, the Cashier/Customer Service Associate will play a pivotal role in ensuring the highest level of customer satisfaction. The primary responsibilities will include delivering exceptional service, processing sales transactions accurately, maintaining a well-stocked and organized store, and contributing to a clean and safe shopping environment. A commitment to providing outstanding service will contribute to the development of repeat customers and the overall success of our operations.
Service Expectations:
- Extend a warm and welcoming greeting to every customer.
- Provide exceptional service to foster repeat customer relationships.
- Process sales transactions with professionalism and accuracy.
- Maintain a clean, organized, and inviting store environment.
- Collaborate with the team to uphold our service standards.
Essential Job Duties and Responsibilities:
- Execute sales transactions according to established procedures.
- Uphold a consistently high level of customer service during your shift.
- Stock merchandise based on plan and management's guidance.
- Prepare food as needed using kitchen equipment, following safe handling guidelines.
- Perform pump maintenance as per protocols.
- Assist the manager in operating various systems and equipment.
- Contribute to a clean and safe store environment through regular cleaning tasks.
- Ensure the gas station maintains a clean and secure atmosphere.
- Embrace a flexible work schedule with the potential for additional hours.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Continuously 66-100% - Use hands dexterously, talk or hear, prolonged periods standing and working on a cash register or related equipment.
- Frequently 34-65% - Walk, sit, stoop/kneel/crouch, or climb, lift up to 15 pounds.
- Occasionally 1-33% - Reach with hands and arms, or balance, or lift up to 50 pounds.
- Ability to perform repetitive movements over long periods.
- Some locations may require the physical ability to lift up to 40-pound propane tanks.
- This position occasionally requires the ability to work outdoors in adverse weather or temperature conditions.
Job Type: Part-time
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Continuously - 66-100% - Use hands dexterously, talk or hear, prolonged periods standing and working on a cash register or related equipment.
- Frequently - 34-65% - Walk, sit, stoop/kneel/crouch, climb, and lift up to 15 pounds.
- Occasionally - 1-33% - Reach with hands and arms, balance, or lift up to 50 pounds.
- Ability to perform repetitive movements over long periods.
- Some locations may require the physical ability to lift 40-pound propane tanks.
- This position occasionally requires working outdoors in adverse weather or temperature conditions.
Qualifications:
- Prior experience in customer service (1 year preferred)
- Dependable and reliable work ethic
- Enjoyment interacting with people and collaborating in team settings
- Flexibility to adapt to changing tasks and directions
Benefits: We offer competitive compensation, growth opportunities, up to $7000 in scholarships to the University of Mary, and a dynamic work environment that encourages both individual initiative and teamwork.
Tri-Energy Cooperative is an equal-opportunity employer.
