Job Information
Job Order ID :
NY1495040
# of Positions :
1
Minimum Education Level :
High School Diploma/GED
Experience Required :
none
Salary :
$16.00 - $21.00 hourly
Duration :
Full Time Regular
Shift :
varies
Hours per week:
Not Specified
Job Description
Full job description
Customer Service & Sales Representative-Aftermarket Powersports:
Would you enjoy being part of a fast-growing, but well-established company with great benefits? If you like customer service & sales, but also live for everything Powersports, you should apply for our Customer Service & Sales position.
A Customer Service & Sales Representative (CSR) at Brent Industries is responsible for handling customer request of all levels, predominately within the Aftermarket Powersports Industry. They will be responsible for answering customer inquiries and/or resolving customer order issues by utilizing a thorough knowledge of company policies and products.
We challenge, motivate, and encourage all our employees to do their best and help our growing team reach new heights.
Responsibilities
Full-Time Position, during business hours (8:00 am 8:00 PM M-TR, 8:00 am 6:00 pm F)
Available to work weekends & holidays on a rotational basis
Manage telephone calls professionally, efficiently, and with great communication skills
Process customer orders/changes/returns according to established policies and procedures
Work closely with team members to resolve customer disputes
Work with vendors to resolve potential quality/fulfillment issues
Provide Timely feedback to the sales team regarding service failures or customer concerns
Provide feedback and continual improvement to Sales/Service strategies
Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
Other related duties as assigned
Priorities
Customer Relations
Sales Service
Problem Resolution
Time Management
Organization
Preferred Skills and Experience
Customer Sales and Service experience
Experience with general mechanical knowledge of Powersports (ATVs, Side by Sides, Snowmobiles) or Automotive Industry is preferred
Excellent written, oral, and interpersonal communication skills with an emphasis on phone communication
Experience with E-Commerce & E-Commerce platforms
Powersports expertise or Powersports parts & accessories knowledge
Benefits Information
Competitive Pay based on education & experience
Ongoing training, and career development opportunities
Competitive Health Insurance
Paid Holidays
Paid Time Off
Double Time Holiday Pay
Monthly Attendance Bonus
Employee discounts on parts & accessories
401k with Guaranteed Employer contribution
401k Profit Sharing
Cash Balance Pension Plan
Disability & Life Insurance
Company Information
Name :
Brent Industries LLC
Application Information
Online :
Email :
Apply direct
:
Attn: Gail Luckman
9952 Mountain Rd.
Middleport, NY 14105
US
By Phone :
Call Gail Luckman at 7167724082