Program Assistant, Food Pantry

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the general supervision of the Director of Wellness Rising, the Program Assistant supports RiseBoro Community Partnership’s Wellness Rising program initiative that helps provide individuals with food and information on how food impacts health and well-being. Additionally, the Program Assistant is responsible for helping to connect Food Pantry clients to community programs and resources in their vicinity.

General Responsibilities

• Obtain and provide client referrals for a Community Health Worker as needed/requested
• Assist the Food Pantry Manager with collecting and entering client data into the referral database
• Assist in maintaining an accurate and organized inventory; ordering and receiving supplies and materials for all program areas
• Other related duties as required by the Supervisor

Food Pantry

• Monitor and track all incoming and outgoing pantry items
• Coordinate pickup and delivery of donated foods when needed
• Conduct weekly inspections of food items for freshness and their expiration dates to ensure they are within the appropriate timeframe for use
• Provide timely responses to pantry requests
• Meet with Food Pantry clients and connect them to SNAP benefits, Meals on Wheels programs, and food pantries closer to their homes

COMPETENCIES

• Strong verbal and written communication skills; ability to present professionally and represent RiseBoro positively in the community
• Strong interpersonal and customer service skills  
• Strong organization skills with attention to detail
• Genuine interest in improving community health
• Bilingual English/Mandarin/ Cantonese speaker required

• Ability to accommodate a flexible schedule; work adjusted hours; weekend and evening schedule availability may be required
• Ability to travel to and from designated community program-related sites as needed
• Ability to problem-solve and think critically
• Ability to work under pressure and with a wide variety of people

• A self-starter with a positive attitude and an entrepreneurial spirit
• Intermediate level computer proficiency using standard Microsoft Office Suite required, particularly MSWord, Outlook, and Excel
• Commitment to RiseBoro’s mission, vision, and values
• Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
• Commitment to supporting communities that have experienced systemic oppression and bias (i.e. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

EDUCATION AND EXPERIENCE

High School Diploma or equivalent required

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.