Qualifications and Education Requirements
- Proven customer support experience
- Track record of achieving quota
- Strong phone contact handling skills and active listening
- Strong artistic skills
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
Preferred Skills
- High school diploma or equivalent (college degree preferred)
- 3-5 years of experience in a production art or related filed
- Master level skills using Illustrator and PhotoShop
- Mac experience
- High end Separation experience
Additional Requirements
- Successful employees will maintain knowledge of commonly used business concepts, practices, and procedures.
- Employee should be a self-starter who relies on instructions and pre-established guidelines to perform the functions of the job independently.
- Employee should exercise sound judgment to ensure excellent service standards and maintain high customer satisfaction.
- Employee should work effectively under stress and adjust to ever changing work conditions
- Employee should be be flexible and adaptable
- Employee should Champion change and continuous learning
- Employee should be able to work well with colleagues and produce results within a fast-paced and high-pressure atmosphere.
- Employee should combine strong attention to detail with an orientation towards results and execution.
- Employee should convey a sense of urgency when completing required tasks
- Employee should go the extra mile
alphabroder is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
For more information about our commitment to equal employment opportunity, please review EEO is the Law EEO is the Law Poster Supplement. alphabroder participates in the E-Verify program. Please click below to learn more about the E-Verify program. E-Verify Participation Poster (English and Spanish) Right to Work Poster .