WI3650105

1

Unspecified

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JOB REQUIREMENTS: R10040012 Strategic Accounts Segment Support
Specialist (Open) Location:Germantown, WI (LLC Support) - Management How
will you CONTRIBUTE and GROW? The Segment Support Specialist serves as a
centralized point of contact and works closely and collaborates with the
entire SA Business Management team, National Account Managers (NAMs),
Strategic and Regional Account Managers (SAMs/RAMs), as well as other
departments and support teams. The Specialist prepares documentation
related to Strategic Customers Rollout process and supports a variety of
customer inquiries related to; reporting, account set up, accounts
receivable issues, account tagging/tying within the company\'s
procurement system. ESSENTIAL DUTIES AND RESPONSIBILITIES include the
following. Other duties as assigned. Assign and/or assist with reviewing
and resolving customer inquiries related to; Accounts Receivable issues
Account Set up Tagging and Tying (Ship to and Sold To accounts),
Customer Hierarchy Part Number (additions/changes/expiration), research
and communication to include issue resolution Identify Part Numbers &
Provide Quotes \<50 lines Create and maintain customer material info
records (CMIRs) Review cylinder balance issues Access multiple databases
to provide details on sales activities, cylinder balances, fill rates
and other specific activities related to market and/or commodity Create
and ensure accuracy for documentation related to the SA Customer
(Rollout) process to include-Executive Contract Review (ECR), Lost Rent
Revenue (LRR) and Credit Review Requests (CRR) Prepare supplemental
reports, and complete ad hoc requests based on market segment customer
base Market segment specific processes include but are not limited to:
Generate business reviews specific to customer Impact reports based on
new pricing strategies Bulk Logs, Slice Reports, IIR & PEC reports
Logistics, account audits, and name searches GPO activities such as
processing agreements, maintaining tagging based on membership changes,
etc. Federal activities such as preparing Government rollout packages,
pricing files, templates, in addition to; Coordination of Delivery Order
(DO) process and creation of DD250 paperwork Support Customer inquiries
on the collection of Conflict Minerals information Assist with company
Cage Code administration- System for Award Management (SAM) Identify,
monitor and communicate potential process improvement areas Submit
dashboard requests related to customer account changes to Master Data
team Collaborate with cross functional teams to include ebusiness, sales
service, billing and special handling teams, merchant gases (AMG) and
data teams Provide\... For full info follow application link. EOE AA
M/F/Vet/Disability.Qualified applicants will receive consideration for
employment without regard to their race, color, religion, national
origin, sex, protected veteran status or disability \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B625313C34884604