Under supervision of the Special Programs Director, the Special Programs Advisor commits to advising students participating in the Mayor’s Scholars program (MSP) and other special programs. The Special Programs Advisor supports student’s academic and personal development and growth. The Special Programs Advisor ensures students are adhering to the College’s policies, procedures, and the requirements of the MSP program. The Special Programs Advisor works some evening and weekend hours as needed.

• Provides accurate academic, career and transfer advising to new students.
• Builds rapport with students, setting and reinforcing student expectations.
• Provides Academic coaching to students who run into obstacles on their path to degree completion.
• Registers students into classes for credit and non-credit.
• Works evenings and Saturdays and other times outside of the normal work schedule as needed.
• Maintains student privacy in compliance with FERPA.
• Assess students course needs and ability using high school transcripts, Accuplacer or other Multiple Measures.
• Conducts student success workshops.
• Uses electronic tools needed to perform academic advising for students inperson
• including Banner, Who’s Next, email, phone, chat services, Microsoft Teams, Zoom, etc.
• Assist students with course credit transfer reviews and educational plans.
• Promotes student engagement, and college completion, and connecting students with support services as needed.
• Assist students with understanding degree or certificate completion requirements.
• Review satisfactory academic progress (SAP) to support students through the financial Aid SAP appeal process.
• Reingage with students who stopped out or placed on academic dismissal.
• Serves on committees or participating in college-wide projects.
• Other related duties as assigned.

• Bachelor’s degree in relevant field such as education counseling, or an academic field directly related to this role.
• One year experience as an academic advisor or within higher education.
• Effective communication skill both verbally and in writing.
• Strong presentation skills.
• Experience with Banner or other related CRM system.
• Strong proficiency with Microsoft Office products.

• Master’s Degree in a relevant field such as counseling, higher education administration, social work, psychology, or another related field.
• Two years as an academic advisor within higher education.
• Professional Advising Certification such as Appreciative Advising, Career Counseling, Academic Advising etc.
• Experience with case-management advising processes.