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Job title: Branch Manager
Location: Thunder Bay, ON
Permanent position - full-time
On site!
Postal Code: P7E
Area Code: 807
Keywords: #industrialequipment #branchmanagerjobs #thunderbayjobs
As a Branch Manager, you will be:
*Responsible for supporting the business of Parts & Service sales to customers
*Managing Parts & Service sales and ensuring profit margin targets are met
*Identifying issues and work with co-workers to resolve them in a timely manner
*Providing training and support for all Parts & Service technicians and supervisors
*Ensuring that parts inventory levels meet customer demand and service levels meets customer expectations
*Managing branch personnel performance, safety, training and customer service
*Working with customers, suppliers and co-workers to fulfill service orders and inquiries with service and cost expectations
Management Scope and Budget Responsibilities:
*Budget: Provides budget input; manages total branch budget
*Leadership / Supervision: Managing one work group of Parts & Service branch personnel; may direct and control 2 or more work groups of Parts & Service branch groups
*Environment: Office environment; shop or open environment exposed to noise
Education and Experience:
*College diploma / Post secondary Education
*3-5 years related experience in service, parts, supply chain or product support operations
*Experience working with budgets, analyzing budgets and developing targets
Knowledge and skills:
*Microsoft Office, including Outlook, Excel, Word and PowerPoint
* Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
* Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibility and accountability; tends to rust people to perform; lets direct reports finish their work.
*Ability to work with limited confidential data (pricing lists, customer lists, quotes)
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