Clinical Operations Lead, Quality Assurance
- United States
- Quality Assurance
- ICON Strategic Solutions
- United States
- Quality Assurance
- ICON Strategic Solutions
About the role
This vacancy has now expired. Please click here to view live vacancies.
As a Quality Clinical Operations Lead, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
This position is accountable, under the leadership of the Senior Director of Dev Ops Quality (DOQ) or designee, to develop and lead inspection readiness activities for key programs within Clinical Operations. This position will liase with the COL or Senior COL counterpart on the study team to:
- Assess current status of Clinical Trial’s Inspection Readiness (IR) preparations.
- Execute Inspection readiness Prep activities as directed by the SWAT Clinical Trial Manager (swCTM)
- Provide ongoing support during the pre, during and post inspection readiness phases.
Summary of the Essential Functions of the Job
- Consult on and execute strategy on the Inspection Readiness Support Plan with the Study CTM/Sr. CTM, Asset
- Lead, QA Rep and Dev Ops Quality Sr. Director or designee
- Identify areas driven by the Study COL/Sr. COL that may need additional resource support
- Coordination with Study COL’s to ensure Study Teams and Vendors are adhering to Study Plans
- Perform a Study Plan Gap Analysis
- Lead Liaison with Vendors to ensure compliance to IR activities
- Lead Liaison support to Study COL for IP supply reconciliation
- Assist QA in prepping key sites for inspections and attaining requested documents from inspectors as directed.
- Supporting QA in IR team meetings
- Maintains training on up to date regulations and IR best practices
- Support of DOQ and supporting departments teams during lulls in inspection
- Ensures adherence to GCP and all applicable local and internal regulations
- Maintains IR Sharepoint Site with relevant materials as directed by the SWAT CTM
- May be assigned Clinical Trial Manager responsibilities, with oversight, as a development opportunity
Minimum Requirements:
- BS/BA degree or a relevant degree with strong emphasis on science;
- Minimum of five years of experience in the biopharmaceutical industry or other relevant clinical research experience in the conduct and management of multinational clinical trials
- Able to manage complex and/or large trials
- Must have working knowledge of ICH Good Clinical Practices and other relevant regulatory/health authority experience
- Extensive experience in Inspection Preparation/Inspection participation
- Ability to effectively manage multiple priorities simultaneously.
- Demonstrated leadership and problem solving skills
- Experience in all phases of a clinical trial lifecycle from initiation to clinical study report
- Used to work in a multidisciplinary setting, strong cooperative team player, ability to be flexible and adapt to a changing environment
- Good planning, prioritization, problem solving and organizational skills; strong customer-orientation, used to work independently
- Strong communication skills, used to communicate with a broad range of stakeholders and to build strong positive relationships
Why ICON?
Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential.
See all locations
Learn more about Our Culture at ICON
Day in the life
.jpg)
Teaser label
Inside ICONContent type
BlogsPublish date
01/17/2025
Summary
Five Reasons Why You Should Work at a Contract Research Organization Contract research organisations (CROs) play a pivotal role in advancing medical science, offering career opportunities that are
.jpg)
Teaser label
Career ProgressionContent type
BlogsPublish date
05/10/2024
Summary
Although many employers are returning to the office, we’re still seeing a mix of both video and in-person interviews in application processes. Early in 2020, the number of companies using video interv

Teaser label
Career ProgressionContent type
BlogsPublish date
07/20/2023
Summary
Unlocking your Potential: The Benefits of ICON’s EPIC Internship Program Internship programs have become a vital stepping stone for students and young professionals seeking to gain practic
Similar jobs at ICON
Salary
Location
Netherlands, Assen
Department
Full Service - Quality Assurance
Location
Assen
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Quality Assurance
Job Type
Permanent
Description
The Early Development Services (EDS) division of ICON is a global leader in providing early-phase clinical research (phase I and IIa) and bioanalytical services to the pharmaceutical and biotechnology
Reference
JR131729
Expiry date
01/01/0001
Author
Maya KatsarskaAuthor
Maya KatsarskaSalary
Location
Bulgaria, Sofia
Department
Full Service - Quality Assurance
Location
Sofia
Warsaw
Johannesburg
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Quality Assurance
Job Type
Permanent
Description
We are seeking a Senior Auditor to join our global Clinical Quality Assurance team in ICON Quality & Compliance. Our ICON Clinical QA (CQA) team is seeking a Senior Auditor candidate that is very keen
Reference
JR131550
Expiry date
01/01/0001
Author
Maya KatsarskaAuthor
Maya KatsarskaSalary
Location
Regional United States (PRA)
Department
Full Service - Quality Assurance
Location
Multiple US Locations
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Quality Assurance
Job Type
Permanent
Description
We have an incredible opportunity for a Senior Auditor, Quality Assurance to join ICON’s Full Service Quality & Compliance team. The Senior Auditor, Quality Assurance will conduct investigator site au
Reference
JR131512
Expiry date
01/01/0001
Author
Tallulah PierreAuthor
Tallulah PierreSalary
Location
India, Chennai
Department
Full Service - Quality Assurance
Location
Chennai
Manila
Kuala Lumpur
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Quality Assurance
Job Type
Permanent
Description
We are currently seeking a Senior Auditor Quality Assurance to join our diverse and dynamic team. As a Senior Auditor Quality Assurance at ICON, you will play a pivotal role in ensuring the quality an
Reference
JR128238
Expiry date
01/01/0001
Author
Moushami RoyAuthor
Moushami RoySalary
Location
India, Bangalore
Department
Full Service - Quality Assurance
Location
Bangalore
Chennai
Trivandrum
Bengaluru
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Quality Assurance
Job Type
Permanent
Description
We are currently seeking a Senior Auditor Quality Assurance to join our diverse and dynamic team. As a Senior Auditor Quality Assurance at ICON, you will play a pivotal role in ensuring the quality an
Reference
JR127724
Expiry date
01/01/0001
Author
Moushami RoyAuthor
Moushami Roy