Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Springfield Heart House and Electrophysiology - Medical Office

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Job Summary:

The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.

Essential Functions: 

• Provides excellent customer service skills by greeting patients and the community in a respectful manner 
• Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date
• Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height 
• Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed 
• Must possess the ability to troubleshoot and resolve problems promptly 
• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience:

• One year of medical assistant healthcare experience (preferred, not required)
• Two years of clerical experience in a physician’s office (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner

******Or

Job Summary:

The Licensed Practical Nurse (LPN) is responsible for the delivery of patient care under the direction of the Physician. The LPN functions as an integral part of the health care team to provide the highest quality of care to the patient by preparing and assessing patients for provider visits. In this position, the LPN will observe, record, and report patient responses to medical care provided during appointments. 

Essential Job Functions
• Analyzes the assessment data, evaluates patient's condition, and collaborates with the provider to develop and maintain the patient's plan of care.
• Provides education to patients, families, and staff members, in conjunction with other healthcare entities, under the direction of the provider or manager.
• Coordinates the care of the patient with other healthcare entities according to the patient's plan of care.
• Administers medications in a safe manner, which is consistent with the organizations policies and procedures as well as the state requirements with which they are licensed in.
• LPNs in a lead position serve as subject matter experts and clinical and professional mentors within the practice.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• Active state Licensed Practical Nurse (LPN) licensure.
• Basic Life Support (BLS) – American Heart Association

Work Experience

• One year of clinical patient care experience (preferred, not required)

Skills & Abilities:

• Ability to demonstrate knowledge and skills necessary to provide appropriate care to all ages of the patients. 
• Ability to learn and use a computer-based patient appointment scheduling and registration system.  
• Ability to work in a fast-paced environment with a team.
• Strong interpersonal communication and organization skills