We are looking for an experienced Warehouse Associate/Service Tech to join our team in Westborough, Massachusetts. This role is integral in maintaining the incoming and outgoing product inventory as well as ensuring product accuracy and effectiveness in operation. The ideal candidate will have experience in performing troubleshooting, repair, refurbishment, and analysis on field return items, as well as a background in shipping, receiving, and inventory control. Position will support the service team and engineering team by providing information to drive continuous improvement initiatives.
For immediate consideration, please contact Mylinda Harrison at 508-205-2130.
· Troubleshoot defective parts and establish root causes resulting in repair
· Follow test procedures and perform tests for associated parts or units
· Adhere to standard shop practices to include; proper handling of ESD sensitive items and following workflow as directed by supervisor
· Monitor field defect and wear trends to drive the creation of FAQs, Installation, Repair and Maintenance documents.
· Assist in the process of creating test procedures for various parts and systems
· Account for parts by properly packaging and tagging them for redistribution
· Keep individual training updated
· Communicate findings or problems with other team members and utilize data base to track them
· Track and account for all incoming and outgoing products
· Confirm proper and timely delivery of products
· Perform shipments and Maintain shipping documentation, manifests, and receipts
· Perform various inventory counts, enter relevant data in reports as needed
· Ability to read and navigate electrical/mechanical schematics
· Proficient with utilizing multi-meters, hand tools and wire repair tools
· Ability to troubleshoot down to the IC level and perform necessary repairs a plus
· Ability to occasionally lift at least 50 pounds
· Ability to solder parts on PCBAs with IPC soldering certification preferred
· Working knowledge of Microsoft programs such as Word, Excel, and PowerPoint
· Proficient with reading and writing, engineering tech experience a plus
· Medical Device experience
· Experience working with ERPs
- 3+ years of shipping/receiving experience
- 3+ years of physical inventory management
- Experience in electronic device maintenance, repair, troubleshooting, and testing
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6 results for Operations Associate in Boston, MA
- Westborough, MA
- onsite
- Permanent
- 55000.00 - 75000.00 USD / Yearly
- <p>We are looking for an experienced Warehouse Associate/Service Tech to join our team in Westborough, Massachusetts. This role is integral in maintaining the incoming and outgoing product inventory as well as ensuring product accuracy and effectiveness in operation. The ideal candidate will have experience in performing troubleshooting, repair, refurbishment, and analysis on field return items, as well as a background in shipping, receiving, and inventory control. Position will support the service team and engineering team by providing information to drive continuous improvement initiatives. </p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>· Troubleshoot defective parts and establish root causes resulting in repair</p><p>· Follow test procedures and perform tests for associated parts or units</p><p>· Adhere to standard shop practices to include; proper handling of ESD sensitive items and following workflow as directed by supervisor </p><p>· Monitor field defect and wear trends to drive the creation of FAQs, Installation, Repair and Maintenance documents.</p><p>· Assist in the process of creating test procedures for various parts and systems</p><p>· Account for parts by properly packaging and tagging them for redistribution</p><p>· Keep individual training updated</p><p>· Communicate findings or problems with other team members and utilize data base to track them </p><p>· Track and account for all incoming and outgoing products </p><p>· Confirm proper and timely delivery of products </p><p>· Perform shipments and Maintain shipping documentation, manifests, and receipts</p><p>· Perform various inventory counts, enter relevant data in reports as needed </p><p>· Ability to read and navigate electrical/mechanical schematics</p><p>· Proficient with utilizing multi-meters, hand tools and wire repair tools</p><p>· Ability to troubleshoot down to the IC level and perform necessary repairs a plus</p><p>· Ability to occasionally lift at least 50 pounds</p><p>· Ability to solder parts on PCBAs with IPC soldering certification preferred </p><p>· Working knowledge of Microsoft programs such as Word, Excel, and PowerPoint</p><p>· Proficient with reading and writing, engineering tech experience a plus </p><p>· Medical Device experience </p><p>· Experience working with ERPs</p>
- 2025-07-08T18:54:21Z
- Andover, MA
- onsite
- Temporary
- 26.00 - 27.00 USD / Hourly
- Provide exceptional customer service to internal and external stakeholders. Manage the reception desk and follow check-in protocols for all guests. Be a knowledgeable resource for the building, transportation options, and local amenities. Maintain the cleanliness and order of reception, common areas, conference rooms, kitchen, and overall workspace. Monitor and restock office and pantry supplies, placing timely orders as needed. Troubleshoot and resolve space or amenity-related issues efficiently. Plan, support, and execute logistics for onsite meetings and events—from concept through follow-up. Oversee catering setup and teardown Provide first-level tech support for office equipment and meeting room tools. Communicate clearly with internal teams, vendors, and building management. Observe daily operations and propose enhancements to improve user experience. Ensure compliance with Life/Safety protocols and maintain relevant records. Conduct daily opening and closing walkthroughs when required. Prepare routine reports on workplace operations and service performance. Support emergency procedures, including fire and safety drills. Perform other duties as assigned to support the success of the team.
- 2025-07-03T16:14:45Z
- Providence, RI
- remote
- Temporary
- 34.00 - 40.00 USD / Hourly
- <p>We are looking for an Electric Operations Resource Coordinator III to oversee and streamline the coordination and scheduling of electric distribution line work. This position involves managing resources, ensuring project timelines are met, and optimizing workflows for both internal teams and external contractors. This is a long-term contract position based in Providence, Rhode Island, and requires working in the office five days a week.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule electric distribution line construction projects, ensuring timely delivery to internal and external crews.</p><p>• Collaborate closely with supervisors to optimize workforce availability and geographic efficiency in project execution.</p><p>• Prepare and provide comprehensive project documentation, including job cards, drawings, material orders, and required paperwork to contractors.</p><p>• Monitor and manage the backlog of work to ensure projects are completed within established timelines.</p><p>• Balance and allocate internal and external resources effectively to meet both short-term and long-term operational needs.</p><p>• Identify risks related to scheduling, resource constraints, and material availability, and propose actionable solutions.</p><p>• Facilitate construction meetings with stakeholders to ensure compliance and optimal scheduling.</p><p>• Oversee the prioritization of maintenance and contingency work to maximize operational efficiency.</p><p>• Support divisional reliability activities by scheduling and tracking progress to meet organizational goals.</p><p>• Review and monitor project team activities to ensure proper use of materials, tools, and adherence to schedules.</p>
- 2025-07-07T15:13:41Z
- Providence, RI
- remote
- Temporary
- 28.00 - 33.00 USD / Hourly
- We are looking for a skilled Real Time Specialist II to join our team in Providence, Rhode Island. In this hybrid role, you will work both from home and on-site, providing critical support to ensure operational efficiency and adherence to service level agreements. This is a long-term contract position offering the opportunity to collaborate with internal teams and external vendors to optimize workforce management within a dynamic environment.<br><br>Responsibilities:<br>• Monitor service queues and agent performance to ensure monthly service level goals are met, addressing real-time issues as needed.<br>• Track agent adherence, identifying and escalating uncaptured absences to the scheduling analyst.<br>• Identify and escalate performance concerns such as long call durations or absent agents to management staff.<br>• Collaborate with vendor managers and vendor support specialists to enhance the efficiency of outsourced operations.<br>• Provide recommendations for schedule adjustments based on observed trends and behaviors.<br>• Build strong relationships with operational supervisors, team leads, and agents to identify opportunities for improving efficiency and satisfaction.<br>• Communicate daily staffing forecasts and service level summaries to operations leadership, recommending adjustments as necessary.<br>• Analyze intraday data to adjust projections for call volumes, durations, and staffing needs using historical trends.<br>• Ensure clear and effective communication with internal customers, fostering strong working relationships.
- 2025-07-07T15:13:41Z
- Boston, Ma, MA
- onsite
- Contract / Temporary to Hire
- - USD / Hourly
- We are looking for a skilled Desktop Support Analyst to join our team in Boston, MA. As a key member of the IT department, you will provide comprehensive support for hardware and software systems, ensuring seamless operations in a hybrid work environment. This is a Contract-to-permanent position, offering an excellent opportunity for growth and collaboration with cross-functional teams.<br><br>Responsibilities:<br>• Deliver prompt and effective support for hardware and software issues in a hybrid work setting.<br>• Act as a second-level escalation point for IT Help Desk matters, ensuring compliance and user satisfaction.<br>• Image, configure, and deploy systems, install pre-approved software, and conduct routine maintenance.<br>• Collaborate with internal IT teams and external vendors to troubleshoot complex technical issues.<br>• Maintain accurate records of asset inventory and incident resolutions using standard tools.<br>• Support onboarding and offboarding processes, as well as device lifecycle management.<br>• Ensure timely follow-up and resolution of service tickets and requests.<br>• Troubleshoot and maintain laptops, desktops, docking stations, and printers.<br>• Assist users with wireless connectivity and mobile device support for Windows, Mac, and Apple iOS platforms.<br>• Set up and maintain audio visual equipment and conference rooms, ensuring smooth operations.
- 2025-07-08T20:18:42Z
- Worcester, MA
- onsite
- Permanent
- 60000.00 - 65000.00 USD / Yearly
- <p>We are looking for a detail-oriented Billing Specialist to join our team in Worcester, Massachusetts. This role involves handling diverse billing functions, ensuring accuracy, and maintaining compliance with contractual terms. The ideal candidate will thrive in a fast-paced environment and bring expertise in construction-related billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Compile and review work orders, material reports, vendor invoices, and other cost documentation to prepare accurate and timely billing.</p><p>• Collaborate with engineers, project managers, accounts payable staff, and vendors to ensure all billable items are accounted for.</p><p>• Verify and finalize billed work, addressing any discrepancies or issues with invoices.</p><p>• Enter cost codes and other relevant data into the company’s billing system with precision.</p><p>• Maintain effective communication with project managers and customers’ accounts payable departments to ensure seamless billing processes.</p><p>• Monitor adherence to billing procedures and report recurring violations by operations personnel.</p><p>• Assist with accounts receivable tasks and collections as necessary.</p><p>• Promote and adhere to company safety policies and uphold the company code of conduct.</p><p><br></p><p><strong><em><u>**For immediate consideration please call me directly Eric Lebow 508-205-2127</u></em></strong></p><p><br></p>
- 2025-06-25T09:34:34Z