We are looking for a meticulous and customer-focused Collections Specialist to join our team in Baltimore, Maryland. This Contract-to-Permanent position plays a key role in managing accounts receivable, resolving payment issues. The ideal candidate will possess strong communication skills and deliver exceptional service.
Responsibilities:
• Oversee accounts receivable, ensuring accurate billing and payments.
• Coordinate with teams to resolve account discrepancies.
• Engage with customers to address past-due balances.
• Negotiate and document payment arrangements or settlements while maintaining relationships.
• Collaborate across departments.
• Monitor account activity to identify and address potential payment issues.
• Provide regular updates on account status and collections progress to management
• Minimum of 2 years of experience in accounts receivable or collections roles.
• Proficiency in handling billing functions and resolving payment discrepancies.
• Strong ability to manage inbound and outbound customer calls with professionalism.
• Familiarity with collections processes and best practices.
• Excellent communication and negotiation skills.
• Proven ability to work collaboratively across departments.
• Detail-oriented with strong organizational and problem-solving abilities.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
roberthalf.gobenefits.net for more information.
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