We are offering an exciting opportunity in the Managed Services industry based in Miami, Florida. We are in search of a Credit/Collections Supervisor/Manager to join our team. In this role, you'll oversee the process of customer credit applications, maintain customer credit records, handle customer inquiries, and monitor customer accounts.
Responsibilities:
• Supervise the processing of customer credit applications in an accurate and efficient manner
• Oversee the maintenance of precise customer credit records
• Handle and resolve customer inquiries related to credit and collections
• Monitor and assess the status of customer accounts regularly
• Utilize systems to manage and track credit and collections activities
• Implement CRM strategies to improve customer relationships
• Oversee accounting functions related to credit and collections
• Manage Accounts Receivable (AR) and ensure all billing functions are performed accurately
• Oversee cash activity and cash applications to ensure financial accuracy and transparency.
This role is onsite Mon-Fri in Downtown Miami. Relocation assistance is not provided for this role.
Previous experience as a Director or Credit and Collections is required.