General Information

City
Aliquippa, Beaver Falls, Coraopolis, Monroeville, Pittsburgh, Sewickley
State/Province
Pennsylvania
Country
United States
Department
Service Delivery
Date
Thursday, May 9, 2024
Working time
Full-time
Ref#
20032436
Job Level
Individual Contributor
Job Type
Experienced
Job Field
Service Delivery
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
31,080
Annual Base Salary Maximum
62,160
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Overview:
AmCom, A Xerox Company, is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Print Shop / Mailroom Associate - Floater to support up to seven (7) client Print Shop / Mailroom locations located throughout Allegheny County, PA area. This is a full-time (Monday through Friday from 8:00 AM until 5:00 PM with occasional overtime).

Benefits We Offer:
  • Competitive compensation (hourly compensation and applicable overtime)
  • Comprehensive benefits offerings (including medical, dental, vision, life insurance) 
  • Retirement Plan – 401k
  • Paid holidays, personal choice days, and paid time off 
  • A culture that offers flexibility and a healthy work life balance

What You Will Do:
Print Shop Responsibilities:
  • Manage / complete all incoming print jobs (digital / interoffice / walk-in) to client specifications.
  • Perform all necessary pre-press and layout edits to ensure jobs are printed both correctly and optimally.
  • Ensure that all aspects of job requisitions/instructions and other relevant information is checked and correct prior to starting print production.
  • Prioritize all incoming production work, ensuring that deadlines are met.
  • Coordinate with mail staff on any outbound/bulk mailings that are produced by the Print Center.
  • Promptly assist any walk-ins to the Mail & Print Center based on location.
  • Maintain expected level of customer service to our client.

Mailroom Responsibilities:
  • Coordinate inbound pickups from USPS / UPS / FedEx / DHL / Amazon.
  • Drive company delivery vans for mail delivery at two locations.
  • Accept / manage inbound parcel and freight deliveries.
  • Sort all inbound mail to the appropriate locations.
  • Handle the delivery of all mail / parcels / inventory items to locations according to the set delivery schedules.
  • Meter, label, or otherwise process all outbound mail.
  • Handle the parcel drop offs and pickups with appropriate carriers.
  • Promptly assist any walk-ins to the Mail & Print Center based on location.
  • Maintain expected level of customer service.
  • Operate the forklift for inbound / outbound pallets for RMU only. (will provide training)
  • Provide Concierge Service for meeting rooms. (pens, paper, water, drinks, etc. based upon location)
  • Check paper supply for user MFP’s if required by location.
  • Assist users by clearing paper jams, etc.
  • Place service calls if required.
  • Sweep, clean, stock shelves as needed.
  • Maintain a clean work area.

What You Need to Succeed:
  • Education equivalent to a high school diploma
  • Knowledge and experience with the Print and/or Mail industry is preferred
  • Excellent verbal and written communication skills  
  • Experience using Microsoft Suite and Adobe Suite of applications as well as the Internet
  • Knowledge of industry trends and technological changes
  • Able to lift and/or move of up to 50 pounds
  • Valid Driver’s License with a relatively clean driving record
  • Capable of driving company cargo vans
  • Customer service and rapport building abilities 
  • Ability to work effectively in a team-oriented environment  
  • Willingness to try innovative, new approaches

Equipment / Program Skills:
  • Manual / Digital Paper Cutter
  • Book binding machine
  • Shrink Wrapper
  • GBC, Coil and Fastback binding
  • Laminating

How We Set You Up for Success:
  • Hands-on training of Xerox equipment and all aspects of the Print Shop / Mailroom Associate - Floater role and responsibilities
  • Job shadowing to thoroughly prepare you to work independently
  • Ongoing career development training

With Our Technology, Build Your Future at Xerox. Apply Now!

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