WI3826630

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: About Rotech Rotech Healthcare Inc. is a national
leader in providing ventilators, oxygen, sleep apnea treatment, wound
care solutions, diabetic solutions and home medical equipment. We help
patients lead a more comfortable and productive life by keeping them
engaged in their care and empowering them to manage their health and
treatment at home. Rotech provides high quality medical products,
services and outstanding customer care through hundreds of locations
across 45 states. For additional information, visit our company homepage
Rotech.com Overview and Responsibilities Job Summary We are seeking a
dedicated Process Customer Service Representative to join our team. In
this position, you will provide support to the customers of the Support
Center (patients, referral sources and employees) by performing tasks
related to patient care and third party reimbursement. Primarily
responsible for new order intake to encompass accuracy with clinical,
billing and care related information and processing. First line of
contact with new customers. Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with
disabilities to perform these essential functions. Please note this job
description is not designed to cover or contain a comprehensive listing
of activities, duties or responsibilities that are required of the
employee for this job. Duties, responsibilities and activities may
change at any time with or without notice.) Brings ideas for process or
efficiency improvements to supervisor Builds relationships with
locations, field management, patients and referral sources Certain
functions require outbound calling and data entry Collects co-pays and
deductible amounts Conducts insurance verification and eligibility for
services/products Conducts patient satisfaction calls and acts as
patient advocate to resolve questions or concerns Develops and maintains
a working knowledge of current Medicare, Medicaid, insurance
regulations, and FDA/DOT and JCAHO guidelines Develops and maintains
working knowledge of current products and services offered by the
company Maintains accuracy and quality control throughout patient
contact and data input Manages all aspects of initial intake: answering
the\... For full info follow application link. Equal Opportunity
Employer of Minorities, Females, Protected Veterans and Individuals with
Disabilities Rotech Healthcare Inc. recruits, employs, trains, promotes,
transfers, separates from employment and compensates employees without
regard to membership in, association with, or perception of race, color,
age, gender, gender identity, religion, creed, national origin,
ancestry, citizenship, marital status, veteran status, sexual
orientation, physical or mental disability, pregnancy or any other
personal characteristic protected by applicable federal, state and local
laws governing nondiscrimination in employment in each locality where
Rotech has employees. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/4B2D4D574E1A42E2