Job Description
Job Description
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day.When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We're looking for a Sales Trainer to join our ever evolving Enterprise team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
About the team:
At Worldpay, our Enterprise Learning Team focuses on scalable learning programs. The Sales Trainer II role will create, manage, and measure the learning programs covering all products and solutions supporting our TAKE category. This role serves an audience in Business Development and Relationship Management, including Sales Development Representatives and Strategic Sales groups across APAC, EMEA, North America, and LATAM. The role requires experience in creating blended learning programs incorporating eLearning, virtual live sessions and face to face facilitation approaches. The Product Trainer will work closely with Subject Matter Experts in Product Commercialization and Product to ensure the curriculum is accurate, engaging, and impactful. This position will play a key role in aligning product knowledge with organizational goals and enhancing team performance. Collaboration with the "Skills and Process Training" team is essential for creating compelling content.
What you'll own:
Curriculum Development: Design and develop a comprehensive product training curriculum, including e-learning modules, instructor-led sessions, and hands-on practices. Ensure a unified look and feel across all Product Training Categories for our License to Sell program for commercial teams. The enterprise product curriculum will ensure sales teams are well-versed in positioning Worldpay's "TAKE" products suit using Worldpay's Enterprise Sales methodology.
Blended Learning Delivery: Integrate eLearning, virtual live sessions, in-person sessions, and on-the-job training methods to create a blended learning experience.
Content Creation and Management: Collaborate with subject matter experts to develop and regularly update learning content, ensuring accuracy, relevancy and alignment with business objectives. Support team development in instructional design using digital methodologies and quality assurance.
Training Needs Analysis: Assess training needs with department heads and Go-To-Market leadership, analyzing performance metrics and feedback to align curriculum with sales competencies.
Instructional Design: Apply instructional design principles & digital design methodologies to create engaging and effective training materials.
Program Evaluation and Tracking: Measure training effectiveness through assessments, surveys, and performance metrics, ensuring alignment with learning outcomes. Ensure programs feed into the overall tracking of the License to Sell program via Articulate and SABA LMS.
Project Management: Manage timelines and resources to ensure timely delivery of training initiatives.
Stakeholder Communication: Serve as the main contact for training-related inquiries and provide regular updates.
Ongoing Support: Provide ongoing support and coaching to sales teams for successful application of training content.
Maintain a standardized Calendar of your Curriculum.
Stay up to date with industry trends and best practices in sales training and the payments industry.
What you bring:
3-5 years of experience developing product training curriculum, preferably in an enterprise setting.
Experience in creating and implementing blended learning solutions.
Strong Collaboration skills to continuously enhance programs for sellers.
Familiarity with e-learning platforms and learning management systems, preferably SABA LMS and Articulate 360 suite.
Project Management: Ability to manage multiple projects, priorities, and deadlines.
Adaptability: Flexible in adapting content and delivery methods based on audience needs and organizational changes.
Collaboration: Strong teamwork skills to work effectively with SMEs, trainers, and other stakeholders.
Communication: Ability to clearly articulate information to audiences with varying levels of technical knowledge.
Questioning: Ability to perform journalistic questioning to deeply understand complex topics, distill accurate information, and translate it to learners.
What makes a Worldpayer
What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
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EEOC Statement
The EEO is the Law poster is available here supplement document available here.
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
