We are looking for a skilled Desktop Support Analyst to join our team on a long-term contract basis in Hartford, Connecticut. In this role, you will provide technical expertise and hands-on support for a variety of hardware and software systems, ensuring smooth operations and user satisfaction. The ideal candidate will have a strong background in troubleshooting, configuration, and management of multiple technologies.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including troubleshooting hardware and software issues.<br>• Configure, maintain, and upgrade computer hardware such as Dell devices and Apple products.<br>• Manage and support technologies such as Android devices, Cisco systems, and Citrix environments.<br>• Administer Active Directory, ensuring user accounts and permissions are properly configured.<br>• Implement and oversee backup solutions to safeguard data integrity and availability.<br>• Collaborate with team members to optimize configuration management processes.<br>• Offer guidance and training to end-users on system use and best practices.<br>• Maintain documentation for technical procedures and system configurations.<br>• Monitor system performance and proactively address potential issues.<br>• Ensure compliance with organizational standards and security protocols.
We are looking for a skilled Data Reporting Analyst to join our team on a long-term contract basis in North Haven, Connecticut. In this role, you will be responsible for developing, managing, and analyzing data reports to support business decision-making. The ideal candidate will bring expertise in data visualization, business intelligence tools, and data analysis techniques to drive meaningful insights.<br><br>Responsibilities:<br>• Design and develop data reports and dashboards using advanced business intelligence tools.<br>• Perform in-depth data analysis to identify trends, patterns, and actionable insights.<br>• Collaborate with cross-functional teams to gather and document business requirements.<br>• Utilize tools like Apache Spark and BusinessObjects to manage large datasets and ensure data accuracy.<br>• Conduct gap analysis to identify and address areas for improvement in reporting processes.<br>• Implement AB testing methodologies to evaluate and refine data-driven strategies.<br>• Work within Agile Scrum frameworks to deliver high-quality solutions in a timely manner.<br>• Maintain and optimize data models using tools such as Erwin Data.<br>• Ensure the integrity and security of data within reporting systems.<br>• Provide ongoing support and training for stakeholders to maximize the use of analytics tools.
<p>We are looking for a skilled Systems Engineer to join our team in East Hartford, Connecticut. In this Contract-to-Permanent position, you will play a vital role in designing, implementing, and maintaining advanced systems and technologies to support organizational goals. This role offers the opportunity to work with cutting-edge tools and collaborate across teams to ensure optimal system performance.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement solutions using Cisco and Citrix technologies to ensure system reliability and scalability.</p><p>• Manage cloud infrastructure, leveraging AWS and other cloud tools to optimize system performance.</p><p>• Configure and maintain Active Directory environments for seamless user access and security.</p><p>• Oversee automation processes to streamline operations and improve efficiency.</p><p>• Administer Dell EMC and Dell technologies to support hardware and software needs.</p><p>• Develop backup strategies and disaster recovery plans to safeguard critical data.</p><p>• Conduct AB testing to evaluate system changes and their impact on user experience.</p><p>• Collaborate with cross-functional teams to ensure seamless system integration.</p><p>• Monitor system performance and troubleshoot issues to maintain operational excellence.</p><p>• Provide technical support and guidance to team members and stakeholders.</p>
