Senior Technical Program Manager

Austin, Texas, United States

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

Who We Are

At Realtor.com, we are building products that empower millions of home buyers, renters, dreamers, and real estate professionals. We aim to radically simplify the home buying/selling process, and to help more people achieve the dream of home ownership. To help us achieve this mission, we are looking for an innovative and customer-obsessed Senior Technical Program Manager to drive operational excellence on our RDC Next team. The charter for this team is to build and deliver innovative solutions across the real-estate ecosystem that deepen relationships with industry players, consumers, and brokers/agents. We are in the starting phase of the first product that will change the experience of agents and consumers through the home buying journey.

This role requires a leader who thrives in ambiguity, can quickly assemble and coordinate cross-functional teams, and is adept at driving clarity and accountability in high-pressure situations. You should have a strong perspective on how to foster effective collaboration, manage changing priorities based on customer feedback, and deliver results in a dynamic environment. You should be comfortable with tracking and leveraging metrics to support team health and performance, and advocating for on-time and high quality feature delivery.

What you’ll do:

  • Work on projects that are fast-paced, challenging, and varied
  • Drive cross-functional alignment across multiple teams and business units, coordinating planning efforts to ensure RMN initiatives are appropriately resourced, sequenced, and integrated into broader company roadmaps
  • Participate in technical discussions, discuss trade-offs, and partner with the engineering managers and product managers to come up with a delivery plan
  • Own and deliver high-visibility programs, bring visibility to stakeholders including executive leadership, send timely updates, and deliver results to consumers and agents
  • Create mechanisms to track programs, report progress, escalate, unblock software development teams, and execute on goals
  • Operate in a startup-like environment, working very closely across product, engineering, analytics, and industry relations, to launch and scale products that have the potential to be game changers
  • Facilitate effective communication and alignment among technical and non-technical stakeholders
  • Drive continuous improvement in program management processes, tools, and methodologies
  • Provide guidance and leadership in ambiguous situations, clarifying ownership and driving accountability across teams

What you’ll bring:

  • Bachelor’s degree in Computer Science, Engineering, Data Management, or a related field
  • 5+ years of experience in technical program management, with skills in program management, project management, technical deep dive, and operational excellence
  • 5+ years of experience working directly with engineering and product teams
  • 2+ years of software development experience
  • Demonstrated ability to lead and coordinate design and implementation efforts collaborating with engineers, product managers, and UX designers, coordinating across multiple teams to develop optimal solutions in an agile environment
  • Demonstrated ability to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional teams
  • Demonstrated ability to drive clarity and accountability in ambiguous and high-pressure situations
  • Demonstrated ability to deep dive and resolve issues independently, and exercise judgment to escalate when needed
  • Comfortable operating at different depths - deep diving with full stack engineering team as well as summarizing high-level progress and escalations for leadership
  • Experience with Agile and Scrum methodologies
  • Experience with project management tools (e.g., JIRA, Asana) 

  • Experience with agentic AI is a plus

  • Knowledge of cloud platforms (e.g., AWS) and their data services is a plus

  • Certification in project management (e.g., PMP, PMI-ACP, CSM) is a plus

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

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