Job DescriptionJoin Osborn Consulting's leadership as our Director of Information Technology (IT). This position will lead and manage our IT department to effectively meet Osborn's short- and long-term goals.
Osborn's projects shape our daily lives, from neighborhood developments like parks and improved sidewalks, to flooding prevention and stormwater storage to keep communities safe from flooding during rainstorms. Our work builds relationships and trust with cities, counties, and agencies across Washington State.
Responsibilities
In this role you'll work closely with our Executive Team while directing a small group of IT professionals to:
Strategic planning and technology vision: Working with Director of Excellence to develop a long-term roadmap for technology initiatives. Identifying emerging technologies, assessing potential impact, and formulating strategies to leverage them effectively. Understanding Osborn's goals and objectives to define a clear vision for technology implementation to drive growth, enhance operational efficiency, and maintain a competitive edge.
Team management and leadership: Overseeing and guiding the IT department's personnel by fostering a collaborative and productive work environment. Providing direction, setting performance goals, and empowering team members to achieve their full potential. Effective communication, mentorship, and resource allocation. Ensuring the availability of skilled professionals, promoting teamwork and maximizing productivity to deliver successful technology outcomes.
Budgeting and resource allocation: Managing the financial aspects of the IT department, including creating and overseeing the IT budget, ensuring cost-effectiveness, and allocating resources efficiently. Prioritizing investments, evaluating vendor contracts, and optimizing IT spending while considering Osborn's strategic objectives. Ensuring that technology initiatives are adequately funded, aligned with business needs and that they deliver value to Osborn - all while maintaining financial stability.
Systems and Infrastructure Oversight: Ensuring the smooth operation and reliability of Osborn's technology infrastructure. Overseeing the design, implementation and maintenance of systems, networks, servers, and software. Ensuring optimal performance, scalability, and security of the infrastructure (while staying updated with technological advancements). Identifying areas for improvement. Implementing strategies to enhance Osborn's overall technological capabilities.
Security and Compliance Assurance: Implementing and maintaining robust security measures to protect Osborn's information assets from cyber threats. Ensuring compliance with relevant regulations and industry standards. Developing security policies and procedures. Conducting risk assessments and establishing incident response plans. Overseeing security awareness training and staying updated on the latest security trends to proactively address potential vulnerabilities and mitigate risks to Osborn's data and systems.
Project Management and Delivery: Overseeing the planning, execution, and successful completion of technology projects. Defining project objectives, creating project plans, assigning tasks and monitoring progress to ensure projects are delivered on time and within budget. Coordinating with stakeholders, managing resources, and mitigating risks to achieve project goals. Employing effective project management methodologies to ensure the smooth implementation of technology initiatives, innovation, and organizational growth.
Vendor Management and Relationship Building: Selecting and managing technology vendors, negotiating contracts, and maintaining strong relationships with them. Ensuring that vendor solutions align with Osborn's needs, budget, and quality standards. Overseeing vendor performance, resolving issues, and facilitating effective communication.
User Support and Service Excellence: Ensuring end-users receive prompt and effective technical assistance, troubleshooting and problem resolution. Establishing and maintaining user support processes, overseeing the help desk function, and monitoring customer satisfaction. Provide exceptional service, improving user experience and continuously enhancing support procedures. Prioritizing user needs and delivering high-quality support to increase productivity and foster a positive technology environment.
Qualifications
15+ years' experience in a similar role.
AEC industry experience.
Experience with Deltek, ESRI, Autodesk, Bentley, among other managing systems.
Skills & Abilities
Operate with a service leadership perspective that demonstrates Osborn's core values.
Effective communicator with emotional intelligence to lead others, negotiate, and resolve conflict as needed.
Compelling personality that inspires others to succeed.
Organizational skills for tracking various budgets, staffing plans, and schedules simultaneously.
Experience working with people from diverse backgrounds.
Location
This position is based out of our headquarters in Bellevue, Washington. Regular travel to our other locations across Washington state will also be expected.
About Osborn
Osborn Consulting is an employee-owned consulting firm providing civil engineering, landscape architecture, and urban design on public projects across Washington state. We have grown strategically over the last 20 years from a firm of one to a team of more than 100 motivated, hard-working, and creative individuals.
What We Offer
Competitive pay, medical and dental insurance, a 401K plan with matching, PTO/holiday pay, health and fitness stipend, commute support, and profit sharing.
A collaborative and fun environment with idea-sharing, learning, and curiosity.
Training and mentoring.
Opportunities for growth within the company.
What We Value
Our new team member will be someone who aligns with our core values of Professionalism & Responsibility, Collaboration & Creativity, Health & Well-Being, Laughter & Fun, Relationships & Respect, Growth & Exploration.
Our Diversity and Inclusion
If you are an individual with a disability and need assistance completing the online application, please call 425-451-4009. Please leave a message and a member of our People Operations team will return your call within three business days. Alternatively, an email may be sent to. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
Osborn participates in theElectronic Employment Eligibility Verification Program.
OCI is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.